Senior Capacity and Performance Management Consultant
As a Senior Capacity and Performance Management Consultant, you will play a pivotal role in helping our team leverage cloud-based solutions to drive business agility. Your primary responsibility will be to design and implement existing capacity and performance monitoring systems across asset and service levels, ensuring the successful rollout of our capacity plan.
Key Responsibilities:
* Provide expert-level services in capacity and performance management areas, including cloud computing and IT service management.
* Collaborate with clients to understand their business needs and develop tailored solutions to optimize their capacity and performance.
* Deliver training sessions and workshops for clients and internal teams on capacity and performance management best practices.
* Develop key performance indicators (KPIs) for capacity & performance management in the cloud environment.
* Ensure that capacity management and availability management KPIs are effectively monitored and reported.
* Analyze existing capacity/performance-related information and trends to identify areas for improvement.
* Identify gaps and bottlenecks in our current processes and propose data-driven improvements.
* Stay up-to-date with the latest industry trends and technologies.