BESTSECRET is the leading European online destination for premium and luxury off-price fashion. The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high-end shopping experience. At the same time, BESTSECRET enables its brand partners to clear overstock at scale with minimum visibility and maximum brand equity protection. The unique business model is based on its closed character with an invitation-only customer membership, longstanding brand partner and customer relationships, combined with a tech-focused mindset. BESTSECRET has a strong track record of profitable growth over many years. It generated preliminary revenues of approx. EUR 1,415 million in 2024 and employs around 2,300 people from over 90 nations. The Group draws on a heritage of 100 years in the textile and fashion industry and today is owned by Permira Funds and the founding families Schustermann and Borenstein.
Team: Logistics
Job Location: Berlin, Germany, Poing, Germany, Sulechow, Poland
Position Type: Permanent, Full-time
Work Flexibility: Hybrid, Onsite
We are seeking an experienced Head of Supply Chain Security and Loss Prevention to lead the development, implementation, and continuous improvement of security standards across our warehouse and transportation operations (internal and external). This role ensures the integrity of our supply chain by proactively identifying fraud / theft risks, enforcing compliance, and collaborating with internal and external stakeholders to uphold best-in-class security practices.
Security Strategy & Standards
* Develop and maintain comprehensive security policies and procedures for warehouse and transport operations
* Align security protocols with international standards (e.g. TAPA, ISO 28000, C-TPAT) and regulatory requirements
* Conduct regular risk assessments and vulnerability analyses across logistics sites, processes and transport routes
* Shape and lead security initiatives across diverse logistics environments
Inventory Adjustments / Loss Prevention
* Continuous process controls (audits, early warning mechanisms for inventory discrepancies, e.g., in the case of returns) and improvements
* Development of a control system and SOPs within the framework of loss prevention / inventory adjustments including the mapping of physical vs. ERP (SAP) stock bookings
* Project planning of improvement measures with a focus on inventory adjustments in cooperation with Operations and Process Management
Operational Control
* Monitor and audit warehouse and transport activities to ensure adherence to security standards
* Lead investigations into security breaches, thefts, or losses, and implement corrective actions
* Collaborate with 3PLs, carriers, and internal teams to ensure secure handling, storage, and movement of goods
Technology & Infrastructure
* Evaluate and recommend security technologies (e.g. surveillance systems, access control, GPS tracking)
* Oversee implementation of physical and digital security measures across logistics facilities
* Ensure data protection and cybersecurity protocols are integrated into logistics systems where applicable
Training & Awareness
* Design and deliver security training programs for warehouse staff, drivers, and logistics partners
* Promote a culture of security awareness and vigilance throughout the supply chain
Compliance & Reporting
* Maintain documentation and reporting for audits, incidents, and compliance reviews
* Serve as the primary point of contact for security-related inquiries from regulatory bodies and partners
* Track KPIs related to logistics security and present findings to senior leadership
* 5+ years of experience in logistics or supply chain security, with at least 3 years in a (senior) leadership role
* Strong knowledge of warehouse operations, transportation networks, and global security standards
* Experience working with 3PLs and international logistics providers
* Excellent analytical, communication, and leadership skills
* Hands-on mentality and implementation focus
* Bachelor's or Master's degree not necessary, but preferable
* Certifications such as TAPA FSR/TSR, CPP (ASIS), or ISO 28000 are a plus
* Good English skills (C1) is a must, German Skills (B2) are required
* Flexibility to travel between company locations as required