1 Customer Projects Responsibility for the Region
1. From presales phases until rollout of the solutions, you will be responsible for customer satisfaction and the success of project management (planning, quality, and costs).
2. Collaborate with the Regional VP and the EMEA Head of Customer Projects in defining the regional Solutions strategy.
2 Team Management
1. Direct management of the customer Project Managers (PMs) in the region.
2. Define project priorities.
3. Set short-term and mid-term objectives.
4. Improve tools and processes.
5. Conduct project manager training throughout the year, including best practices, new processes, templates, onboarding of new team members, and ensuring all are trained and skilled in the group Solutions portfolio.
3 Region Activity Management / Reporting
1. Work closely with Key Account Managers to define service offers for the region.
2. Monitor Professional Services turnover, define the regional budget with the VP Sales, follow up on invoicing, and monitor generated margins.
3. Weekly reporting of regional activities to the EMEA Head of Customer Projects.
Qualifications
Education:
* Bachelor's or master's degree in management, business, or IT, with significant experience in team management, ideally in the retail sector.
Experience:
* Familiarity with SaaS solutions and presales processes.
* Strong background with international and complex clients/projects, with a good understanding of the digital landscape.
* Experience in engaging with and presenting to dealer principals, general managers, C-level executives, and decision-makers.
Skills / Abilities:
* German language proficiency at C1 level.
* Fluent in spoken and written English.
* Strong communication skills and a team-oriented mindset.
We innovate. We help communities thrive.
VusionGroup operates in 19 countries, with a globally distributed team of curious, committed, and collaborative coworkers.
The environment is fast-paced, challenging, and ambitious. Your contributions will be valued as we reinvent modern commerce together.
We support our people. You will too.
VusionGroup provides a safe, happy, and respectful workplace, offering programs and benefits to support your personal and professional development, including:
* Competitive pay and shareholder equity (specific details to be added based on location).
Career Growth: Elearning opportunities, workshops, and potential for global mobility.
Remote Work: Employment Type to be specified.
Key Skills: Marketing & Promotions, Attorney At Law, Jni, Airlines, Art
Department / Functional Area: Project Management
Experience: Years
Vacancy: 1
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