Voltimum is the leading digital and marketing solutions provider for the electrical industry, serving over 635,000 electro-technicians, wholesalers, and manufacturers worldwide. Backed by top global manufacturers, including Schneider Electric, Signify, ABB, and Nexans, we connect, educate, and empower our community through cutting-edge solutions and initiatives.
As a Customer Success Manager, you will play a critical role in supporting our business. This dynamic position combines marketing expertise with customer success, ensuring our clients and users receive outstanding value through tailored digital media campaigns, insightful content, and innovative solutions.
Working closely with the Sales Manager and marketing/customer success teams, as well as freelancers (designers and editors) and the broader international team, you will lead initiatives that engage our audience, strengthen client relationships, and drive business growth.
Support Voltimum’s customer success activities with a focus on delivering value, increasing retention, and fostering customer loyalty.
Support onboarding and adoption of Voltimum customers through structured engagement plans and touchpoints.
Marketing & Campaign Management
Design and execute data-driven, high-impact email campaigns using ActiveCampaign to nurture customer relationships and drive engagement across lifecycle stages.
Support planning and execution of paid social campaigns (especially Meta/Facebook Ads) with a focus on lead generation and newsletter subscriber growth.
Deliver reports and insights to the Sales Manager and MD, ensuring data-driven decision-making.
Customer Support & Administration
German ans advanced English is required (additional European languages are a plus).
Benefits
Growth & Learning : Access to ongoing professional development opportunities, leadership training, and the chance to grow with a fast-evolving business.
Hybrid & Flexible Work : We support a modern work culture with flexibility in remote and in-office arrangements.
International Environment : Collaborate with a passionate, diverse team across multiple European markets.
Ownership & Autonomy: Freedom to shape strategies, take ownership of projects, and directly influence business success.
A collaborative and open company culture where ideas are valued, successes are shared, and we grow together.
Attractive Compensation: Competitive salary package with performance-based bonuses.