Business Analyst - Energy Flexibility Expert
This is an exciting opportunity to join our organization as a Business Analyst - Energy Flexibility Expert. In this role, you will be responsible for participating in digitalization initiatives and establishing expertise in energy flexibility.
Key Responsibilities:
* Participate in digitalization initiatives and establish expertise in energy flexibility.
* Contribute to change management efforts across the Customer Service Centre and other operational functions.
* Drive internal optimization initiatives and ensure acceptance.
* Take part in market analysis in the energy and digital domains to identify new product and service opportunities.
* Translate these opportunities into actionable projects.
* Contribute to project management activities and may lead initiatives throughout their full lifecycle.
* Ensure continuous improvement and alignment with strategic goals.
* Work closely with other departments to capture and structure business requirements for flexibility services.
* Map and analyze current business processes across the full value chain.
* Test and manage functional and data quality.
* Ensure traceability between business needs and technical implementation.
* Model business logics and translate them into analytical structures.
* Provide regular reporting on development activities to senior management.
* Ensure effective communication with all impacted stakeholders.
Requirements:
* Hold a Master's degree in Business Administration, Economics, Engineering, or similar.
* Have previous working experience in a similar role.
* Be experienced in digital topics and thrive in collaborative environments.
* Be recognized for analytical mindset and customer focus.
* Have a keen interest in innovation, digital transformation, and continuous learning.
* Be solution-oriented, proactive, and demonstrate a strong sense of ownership and accountability.
* Have excellent verbal and written communication skills in English and French.