The Amazon Web Services Professional Services (ProServe) Media, Entertainment, Games and Sports (MEGS) team is seeking a dynamic Senior ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth.
As ProServe’s customer facing relationship owner you’ll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW’s for MEGS customers. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within Media and Entertainment, and technology/consulting sectors, will equip you with the ability to translate technical concepts into business value for customers. You will drive innovation across all technologies, including Media Supply Chain, Live and On-Demand Video Streaming, Content Production, Media Data Analytics, Artificial Intelligence for Media, Compute, Database, Data Analytics, Application-level services, Networking, Serverless and more. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced services MEGS sales professional, you will be responsible for:
• Leading business development efforts by engaging customers and driving high-value engagements in MEGS sector
• Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
• Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
• Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
• Advocating for MEGS customers while balancing AWS business objectives
About the team
Diverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
•Extensive experience in technology sales or account management
•Experience with sales targets, business development, and driving customer satisfaction
•Experience with cloud technologies and IT strategies
•Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
•Proven track record and network in Media, Entertainment, Gametech or Sports
PREFERRED QUALIFICATIONS
•Excellent communication, presentation, and negotiation skills
•Ability to build and maintain C-level client relationships
•Financial acumen with the ability to analyze and report on key performance metrics
•Technical proficiency to understand and articulate AWS services and solutions
•Strategic thinking and problem-solving skills
•Excellent storytelling and active listening abilities