Are you ready for a new beginning? We need your talent, knowledge and dedication to better our world with biology. Our purpose points the way In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. We’re here to better our world with biology. Join us as our Technical Services Specialist, Dairy Are you ready to combine technical expertise as an expert trainee with practical solutions in the dairy industry? As a Technical Services Specialist you will play a critical role in supporting the sales team by delivering tailored technical solutions to customers. During your two-year expert trainee period, you will develop a deep understanding of dairy additives and adjuncts, troubleshooting processes, and product optimization. Your efforts will directly influence the quality and efficiency of dairy production processes while contributing to Novonesis ' reputation as a reliable partner in the industry. After this initial training phase, you will transition into a sales-focused role, where you will drive business growth by managing customer accounts and leveraging your technical knowledge to provide exceptional service. Please note: this is a permanent position. Welcome to Sales Dairy Europe At Novonesis, our Sales Dairy Europe team is dedicated to providing high-quality additives, adjuncts, and technical services to the food industry. As a valued member of this team, you will work alongside experienced professionals, including Account Managers and Technical Service Specialists, to deliver cutting-edge solutions and strengthen relationships with our customers. You will also collaborate with internal stakeholders, such as the Head of Sales and the Head of Technical Services, to ensure technical excellence and customer satisfaction. In this role you’ll make an impact by: Troubleshooting, innovation, and optimization in dairy, fresh products and cheese Focus of application support in cheese and fresh products (70:30 ratio cheese: fresh dairy) Customer service, recommendation of starter and ripening cultures, coagulation enzymes for dairy Customer service, adjustment of process parameters regarding processing steps and ripening (cheese) Sensory evaluations of dairy products with a focus on cheese and fresh products Statistical data analysis in process optimization Work according to the guideline "Trials and Sales excellence" Developing added value arguments in sales projects to support account managers Execution of application-related investigations within the framework of sales projects and existing sales, as well as their system management. Focus on on-site service directly at the customer using specialized equipment Analysis of milk coagulation, fermentation kinetics and product quality Handling of customer-specific requests in Customer Relationship Management (CRM) Salesforce/ Technical Service Platform Representing Novonesis at industry events, preparing and presenting technical lectures. Organizing and delivering training sessions for both internal teams and customers. Potentially relevant experience: A degree in food science, dairy technology, or a related field. Up to two years of experience in technical services, production, or R&D within the dairy industry. Familiarity with dairy culture applications, cheese-making processes, and sensory analysis. Competence in handling CRM tools, particularly Salesforce. Frequent travel – 3 days a week within the DACH region. Ability to adapt to different work environments. Ability to speak fluent German and converse in English Could our purpose be yours? Then apply today! Location: Germany (remote) Application deadline: 14/09 / 2025 Could our purpose be yours? Then apply today! At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV. Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status. Want to learn more? Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com Not the right fit for you? Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral! Please check out our other open positions. The right fit for you could just be a few clicks away. Stay alert: Avoid recruitment scams At Novonesis, we are committed to maintaining a safe and transparent recruitment process. Please be aware of potential scams targeting job seekers and take note of the following: Novonesis will never ask for sensitive personal information, such as bank account details, Social Security numbers, or passwords, at any stage of the hiring process. Novonesis does not make employment offers without conducting interviews with candidates. If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information. We encourage you to verify the legitimacy of the message by contacting us directly through our official channels.