What you'll do
1. Design and implement ServiceNow solutions aligned with the overall application architecture
2. Define and maintain data models, workflows, and integrations between ServiceNow and other systems
3. Lead ServiceNow configuration and custom development (e.g. Business Rules, Client Scripts, Flow Designer).
4. Support setup of ITSM, HRSD, CSM, or other modules relevant to the project.
5. Ensure compliance with IT security, GDPR, and public sector requirements.
6. Act as technical point of contact for ServiceNow within the overall program.
7. Support release planning, documentation, and QA for ServiceNow topics.
Who you are
8. 5+ years hands-on experience with ServiceNow platform.
9. Strong understanding of platform architecture and configuration best practices.
10. Experience in both technical implementation and solution design.
11. Ideally certified (e.g. Certified System Administrator, Certified Application Developer, or Implementation Specialist).
12. Familiar with integration scenarios (REST, SOAP, MID Server, OAuth).
13. Comfortable working in agile and hybrid project environments.
Good to know
14. Free choice of place of residence in Germany
15. Mobile working
16. Flexible working hours
17. Pragmatic & lean internal processes
18. Free choice of manager
19. Micromanagement-free working
20. Company pension scheme
21. Healthy food
22. Fitness offers
23. Parking
24. Team events
25. Employee discounts
26. Personal and professional development