English
ABOUT US
At HESYS, we are partners of the international aerospace industry and also work with leading high-tech companies in defense and future technologies.
For an exciting project, we are looking for you as a
Service Manager – Extended Enterprise Solutions (f/m/d).
Whether through training, studies, or practical experience – we value competence, collaboration, and enthusiasm for the project.
.
YOUR TASKS
* Prepare, implement and manage services throughout their life cycle
* Ensure customer satisfaction with services, products and service support
* Identify opportunities for new services, products and service support
* Act as contact person for all internal and external stakeholders in Extended Enterprise services
* Perform service performance reviews
* Support escalation cases, find solutions and ensure sustainable cooperation
* Monitor service quality based on existing SLAs
* Ensure smooth entry-into-service for new Extended Enterprise solutions
.
YOUR PROFILE
Education
* Bachelor’s degree in Computer Science or a related field
Experience
* Minimum 3 years in IT / information systems
* At least 3 years in aerospace industry
* At least 3 years in project management
* Proven experience in service and stakeholder management
* Basic knowledge of Extended Enterprise processes, methods and tools
Languages
* English: fluent / business proficient
* Spanish, German or French: a plus
IT Skills
* JIRA & Confluence: required
* Basic knowledge of networks and virtualization
* DevOps and infrastructure knowledge: a plus
Additional Qualifications
* ITIL Foundation certification: a plus
.
WE OFFER
* Varied projects with renowned international clients
* A secure employment contract
* Above-average pay / industry bonuses
* Training and qualification opportunities
* Personal support from a small, dedicated team
* Option for employment with the client company
* Insights into innovative technologies and future projects
---------------------------------------
HESYS TechnicalSystems GmbH & Co. KG
Tel: +49-89-6131287
E-Mail: careers@hesys-engineering.de
Internet:
english
ABOUT US
At HESYS, we are partners of the international aerospace industry and also work with leading high-tech companies in defense and future technologies.
For an exciting project, we are looking for you as a
Service Manager – Extended Enterprise Solutions (f/m/d).
Whether through training, studies, or practical experience – we value competence, collaboration, and enthusiasm for the project.
.
YOUR TASKS
* Prepare, implement and manage services throughout their life cycle
* Ensure customer satisfaction with services, products and service support
* Identify opportunities for new services, products and service support
* Act as contact person for all internal and external stakeholders in Extended Enterprise services
* Perform service performance reviews
* Support escalation cases, find solutions and ensure sustainable cooperation
* Monitor service quality based on existing SLAs
* Ensure smooth entry-into-service for new Extended Enterprise solutions
.
YOUR PROFILE
Education
* Bachelor’s degree in Computer Science or a related field
Experience
* Minimum 3 years in IT / information systems
* At least 3 years in aerospace industry
* At least 3 years in project management
* Proven experience in service and stakeholder management
* Basic knowledge of Extended Enterprise processes, methods and tools
Languages
* English: fluent / business proficient
* Spanish, German or French: a plus
IT Skills
* JIRA & Confluence: required
* Basic knowledge of networks and virtualization
* DevOps and infrastructure knowledge: a plus
Additional Qualifications
* ITIL Foundation certification: a plus
.
WE OFFER
* Varied projects with renowned international clients
* A secure employment contract
* Above-average pay / industry bonuses
* Training and qualification opportunities
* Personal support from a small, dedicated team
* Option for employment with the client company
* Insights into innovative technologies and future projects
---------------------------------------
HESYS TechnicalSystems GmbH & Co. KG
Tel: +49-89-6131287
E-Mail: careers@hesys-engineering.de
Internet:
english
ABOUT US
At HESYS, we are partners of the international aerospace industry and also work with leading high-tech companies in defense and future technologies.
For an exciting project, we are looking for you as a
Service Manager – Extended Enterprise Solutions (f/m/d).
Whether through training, studies, or practical experience – we value competence, collaboration, and enthusiasm for the project.
.
YOUR TASKS
* Prepare, implement and manage services throughout their life cycle
* Ensure customer satisfaction with services, products and service support
* Identify opportunities for new services, products and service support
* Act as contact person for all internal and external stakeholders in Extended Enterprise services
* Perform service performance reviews
* Support escalation cases, find solutions and ensure sustainable cooperation
* Monitor service quality based on existing SLAs
* Ensure smooth entry-into-service for new Extended Enterprise solutions
.
YOUR PROFILE
Education
* Bachelor’s degree in Computer Science or a related field
Experience
* Minimum 3 years in IT / information systems
* At least 3 years in aerospace industry
* At least 3 years in project management
* Proven experience in service and stakeholder management
* Basic knowledge of Extended Enterprise processes, methods and tools
Languages
* English: fluent / business proficient
* Spanish, German or French: a plus
IT Skills
* JIRA & Confluence: required
* Basic knowledge of networks and virtualization
* DevOps and infrastructure knowledge: a plus
Additional Qualifications
* ITIL Foundation certification: a plus
.
WE OFFER
* Varied projects with renowned international clients
* A secure employment contract
* Above-average pay / industry bonuses
* Training and qualification opportunities
* Personal support from a small, dedicated team
* Option for employment with the client company
* Insights into innovative technologies and future projects
---------------------------------------
HESYS TechnicalSystems GmbH & Co. KG
Tel: +49-89-6131287
E-Mail: careers@hesys-engineering.de
Internet: