Clinic Manager – Digital Health Flagship
Be part of a revolution in customer experience.
We're hiring for one of Europe's most exciting digital health brands as they expand across Germany launching premium, design-led clinics in
Frankfurt, Hamburg, or Munich
all created to redefine how people engage with everyday care.
This is a unique opportunity to join a market leader during a pivotal growth phase, backed by a company that's expanding rapidly across Europe, having recently acquired several competitors to strengthen its dominance in the space.
Why This Role Stands Out
* Multiple openings - lead one of our new flagship clinics in
Frankfurt, Hamburg or Munich
* Premium, tech - enabled environments, designed to deliver outstanding modern care
* Full ownership - take charge of clinic operations, performance, and team leadership
* High visibility - support marketing events, influencer visits, and local campaigns
* Growth-focused - strong opportunities for internal development and promotion
What You'll Do
* Lead daily operations and overall clinic performance
* Manage and coach a multidisciplinary team across sales, service, and support functions
* Monitor KPIs weekly and implement performance improvement plans
* Oversee scheduling, staffing, training, and budget responsibility
* Handle escalated customer concerns with professionalism and empathy
* Ensure all legal, hygiene, and operational standards are met
* Support local marketing initiatives including in-clinic events and content
* Drive an excellent customer experience and maintain a high NPS (Net Promoter Score)
What You'll Bring
* 5+ years' experience in team or operational leadership (e.g. retail, service, hospitality)
* Sales-oriented, target-driven, motivational leader
* Strong people management and organisational skills
* Fluent German and professional speaking English
* Confident with tools like Google Sheets or Excel for performance tracking
* Energetic, hands-on, with a drive for excellence.
What's In It for You
* Join the leadership team of one of Europe's most innovative digital health brands
* Competitive base salary plus performance-based bonus
* Free or discounted treatments and product benefits
* Work in beautifully designed, modern clinics with cutting-edge systems
* Fantastic career development and growth opportunities
* A diverse, supportive, and fast-moving culture built on collaboration and ambition
Apply now to start your journey with one of Europe's most exciting healthcare brands