Empower our customers to succeed with our cutting-edge data and software solutions in the travel industry. You’ll be a trusted point of contact helping them extract value from our tools, many of which are embedded in customer systems and increasingly powered by automation and AI.
Support customers during onboarding, technical certifications, integrations, and ongoing implementations. Learn to work with APIs, data structures, and system interactions, while creating and maintaining documentation and learning resources that help customers work independently. Data-Driven Retention: Help monitor usage and integration health, identify adoption risks, and support the creation of action plans to drive customer satisfaction, retention, and growth.
Fluent German (required) and strong English skills to collaborate effectively with international colleagues and customers.
Initial understanding of APIs, XML/JSON, and common tools like Excel or CRM systems (HubSpot a plus), and a willingness to continuously expand your technical know‑how.
Enjoy working with data, dashboards, and AI‑supported insights to spot patterns, challenges, and opportunities.
A permanent contract in a stable, dynamic, and future-oriented company, as well as flexible working hours and a hybrid office/remote work model.
Benefits like a BVG Germany Ticket, an Urban Sports Club membership and meal subsidies
Tourism perks like the DRV Card and other discounts.