Microsoft Dynamics 365 CRM Expert (f/m/d) Düsseldorf Full-time JR101819 Would you like to help shape the future of mobility and contribute to sustainability? Then Vossloh is the right place for you. Join our team and work on innovative solutions that drive positive change in the transportation industry. We are looking for a Microsoft Dynamics 365 CRM Expert (f/m/d) for the maintenance and further development of our global CRM system. Your tasks Collaborating with the CRM project team on the design and implementation of digital sales processes and sales reporting in the cloud environment Responsibility for the functional and technical development of the CRM system in an interdisciplinary, agile team Technical solution finding, programming, implementation, testing, and rollout of new functions Design, setup, and support of interfaces to connected IT systems Taking on 2nd-level support as the central point of contact within Corporate IT. Coordinating external service providers. Preparing and conducting training courses for key and end users. Your profile Degree in business informatics or comparable training (preferably with a focus on sales) Understanding of sales processes and a strong affinity for digitalization topics Good technical understanding and strong analytical skills Experience in administration, customizing, and programming of MS Dynamics 365 Knowledge of connecting CRM systems to data warehouses and other software solutions, e.g., S/4HANA Ideally, experience with Power BI Very good MS Office skills Very good German and English skills Your benefits Versatile and responsible position in a global and innovative company in a sustainable industry Hybrid working and modern working environment Benefits such as company pension plan, supplementary health insurance, business bike, and employee stock program Structured onboarding phase, wide range of training opportunities Cooperation with pme Familienservice Certified with the berufundfamilie seal of approval Certified Top Employer Germany 2026 Your contact Blazek, Mario About us Vossloh is a global rail technology company that has stood for quality, safety, customer focus, and innovation for over 140 years. With our comprehensive range of products and services for rail infrastructure, we are one of the global market leaders in this field. Vossloh is represented in nearly 30 countries with over 40 production sites and offers customers worldwide integrated solutions from a single source. In this way, we make an important contribution to the safe and sustainable mobility of people and the transport of goods. In line with our guiding principle of "enabling green mobility," sustainability is a central component of our corporate strategy and firmly anchored in our value system. Our goal is to be carbon neutral by 2030. Our culture and leadership principles Our corporate values are at the heart of everything we do. Passion, excellence, entrepreneurship, trust, respect, and, last but not least, sustainability. Vossloh offers you an inspiring and secure working environment. We have many opportunities for personal and professional development. Awards The German Vossloh companies are certified according to the "Work and Family" audit.