DAS ERWARTET DICH
Were looking for someone who:
· Brings proven experience in professional training or coaching, ideally gained in a branded retail setting.
· Has a strong history of driving commercial success through impactful training and development initiatives.
· Demonstrates exceptional selling abilities.
· Excels in communication and interpersonal skills, with the ability to influence and collaborate effectively with key stakeholders.
· Has hands-on experience delivering dynamic training sessions, whether in classrooms, on-site, or online.
· Is comfortable engaging with stakeholders at all levels, providing constructive feedback during store visits and workshops in an inspiring and motivational manner.
· Is an engaging, charismatic, and motivating presence with a best in class mentality.
· Approaches tasks and projects with a positive, solutions-focused mindset and is able to bring knowledge to life in a creative way.
· Possesses strong organizational skills and a track record of managing projects from initiation to completion.
· Translates business strategy in tangible training.
· Understands the customer first approach.
· Is used to understanding how to measure the outcome of training.
· Can adapt to flexible work arrangements, including frequent travel.
· Thrives working independently while ensuring relevant stakeholders are kept in the loop, especially in a remote team environment.
· Is proficient in Excel, Word, PowerPoint, and Outlook.
· Has a valid drivers license - this is essential.
· Holds a qualification in Coaching, Training, L&D, or Retail (desirable but not essential).
· As this is a global role proficiency in English & Dutch is a requirement.
Key Responsibilities:
· Deliver engaging, high-quality training sessions to frontline store teams in-person and virtually.
· Roll out training programs while continuously improving them by incorporating feedback and insights from the field.
· Equip store teams with the skills to provide an exceptional customer experience by conducting in-store training 34 days per week.
· Support the development of the Regional managers by growing their leadership and customer service capabilities while acting as a sparring partner.
· Complete administrative tasks related to training, including creating reports and maintaining tracking systems.
· Ensure seamless knowledge transfer from digital or in-person training sessions to everyday store operations during visits.
· Analyze business and people metrics to identify skill gaps and propose effective learning solutions.
· Build and nurture strong relationships across all levels of the organization.
· Collaborate closely with the broader Learning and Development team to align on goals and strategies.
We are not looking to work with Recruitment Agencies!