Job Description
About this pivotal role:
The ICT Training and Awareness Manager will be the creative force behind driving awareness and training campaigns to promote a positive information security culture across related functions within the CISO office.
This is an excellent opportunity for an experienced professional to join our team and make a significant impact on our organization's security posture.
* Be a part of the bank's risk function, reporting to the Senior Lead of Group Data Governance Strategy within the CISO team.
* Collaborate with all CISO teams to align training with the latest security risks, emerging regulations, and organizational objectives.
* Design and deliver training and awareness programmes and initiatives.
* Experience in running large-scale awareness campaigns end-to-end, including budgeting, office, and logistics planning, driving cross-functional collaboration, and coordinating with the security teams.
* Develop the training roadmap, including new course creation, updating existing courses, and retiring legacy courses.
* Partner with subject matter experts to conduct needs assessments for training, awareness, and security guidance projects requirements.
Key Responsibilities:
* Lead end-to-end training programs for senior leadership, developers, and externals covering data protection, secure coding, security controls, and privacy obligations.
* Promote a culture of managed and protected data by continuously improving training programs and planning, coordinating, and running events that promote a security culture.
* Report on training outcomes, tracking participation, progress, and impact across the organization, providing insights to senior leadership.
Requirements
To be successful in this role, you will need:
Background:
* 3-4 years of dedicated experience in training and awareness or learning and development.
* Mandatory expertise in ICT Governance, Risk and Compliance, Business Continuity Management, Data Protection, and Data Governance.
* Familiarity with critical banking regulations (e.g. DORA, GDPR) and relevant frameworks and best practices (e.g. ISO 27001, OWASP).
Desirable Skills:
* Previous exposure to information security within the banking or financial services industry.
* Experience in organisational change management, communication, or events management.
* Proficiency in leveraging AI tools, multimedia techniques, and AI-based content creation tools to produce engaging training material.
Skills:
* Strong creative skills with the ability to build clear storylines and excellent visual content.
* Strong project management skills with the ability to manage multiple tasks and projects simultaneously.
* At least a basic understanding of programming is required.
* Effective communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
* Strong report-writing and content creation skills.
Traits:
* Adaptable and open to learning, with a keen interest in staying up-to-date with the latest trends and developments in IT, information security, data privacy, and data governance.
* Passion for ICT, the data environment, training, and relaying complex ideas in simple ways.
* Detail-oriented and meticulous in ensuring accuracy and thoroughness in all tasks.
What We Offer
We offer a range of benefits to support your career growth and well-being:
Employee Benefits:
* A competitive personal development budget.
* A work-from-home budget.
Relocation Package:
* A relocation package with visa support for those who need it.