DRV FederationEmployee IT SupportWürzburgField of activityThe teams in the Internal and External Services departmentwork together to ensure that the GQ 0500 department (DRV-IT DSRV & Services) is able to work from an organizational and technical perspective. The teams are the hub for all internal and external employees of the department and take care of their essential concerns. The diverse services from various sub-disciplines are distributed across the service team, the process service and the hotline of the GQ 0500 department as well as the internal technical service, the experts for onboarding and offboarding and the cross-agency IT procurement coordination.We are looking for a person with a service mentality and a passion for interacting with people for our Internal Technical Services IT Support department.Your tasksFirst level employee support for software, hardware, peripherals - the complete IT equipment of the employees of DRV-IT DSRV & Services in Würzburg - both on site and for employees in the home officeSupport and maintenance of all meeting and presentation technology in the office buildingsResponsibility for all end devices and peripherals at the location, including database maintenance and order managementApplying for and maintaining all software authorizations in designated databasesParticipating in the planning, coordination and implementation of projects as well as independent supervision of projects, e.g. site-wide device replacement, handling callbacksSupporting terminal servers and applying for firewall activationsYour profileA completed university degree (Bachelor's, Diplom FH) in the IT field or completed vocational training in the IT field (e.g. as a system integrator) or an equivalent qualification (e.g. an IT-specific qualification) or comparable practical experience in the IT fieldSeveral years of task-relevant professional experience in the IT sectorKnowledge of the installation, administration and configuration of the IT systems in the area of responsibility as well as the associated software, protocols and standardsExperience in detecting, analyzing and correcting errors in the IT systems in the area of responsibilityKnowledge of operating systems and networksBusiness fluent in written and spoken GermanStrong communication skills, empathy, a structured way of thinking and working as well as a pronounced service and solution orientation round off your profileWe offer youAn interesting and varied job with all the benefits of a large public employerFamily-friendly, flexible and service-oriented working time models, supplemented by our service offerings and cooperation partners for work-life balance - benefit@work for parents and Amiravita for family caregiversYou have the opportunity to familiarize yourself with many exciting topics and continuously deepen your knowledgeThe health of our employees is important to us. We support the practical implementation of occupational health management in everyday working lifeFurther informationWe will conduct interviews with shortlisted applicants to fill the position.As the job requires flexibility and mobility during working hours, e.g. for installations in various office buildings or for employees working from home, you will need a class B driving license.The position requires the willingness to occasionally travel for several days and to participate in further training/events outside the Würzburg location.In order to enable employees with family obligations to participate in business trips or training courses offered by the DRV Bund, the DRV Bund reimburses additional, necessary and unavoidable care costs.This is a position at risk of corruption, so particular reliability and integrity are desired.This job advertisement relates to an area in which women are underrepresented within the meaning of the Federal Equal Opportunities Act. Deutsche Rentenversicherung Bund has set itself the goal of promoting the careers of women. We therefore welcome applications from women with particular interest.People with a severe disability or equivalent within the meaning of Sectionand (3) SGB IX will be given preferential consideration if they are equally qualified. We welcome applications from people of all nationalities.Contact personAntje PintherIT RecruiterE-mail: Phone: