Would you like to actively shape processes, take on responsibility, and work with a strong team while having plenty of room for new ideas ?
For KWS SAAT SE & Co. KGaA, we are looking for a Team Lead (m/f/d) Customer Order Management. In this role, you will take on both functional and disciplinary leadership of a high-performing, cross-crop Customer Service Team. You will be responsible for customer-oriented order processing as well as the on-time delivery to all KWS customers in Germany. This exciting and diverse position is permanent, full-time, and based in Einbeck .
What you can look forward to:
* Building, leading, developing, and motivating a high-performing team
* Ensuring customer-focused order processing from order entry through invoicing, including after-sales service
* Developing and implementing strategies to maintain and further enhance efficient processes and communication channels in order management
* Ensuring compliance with internal and external deadlines within the business process (e.g. delivery windows, license and seasonal settlements, etc.)
* Promoting cross-crop knowledge exchange within Customer Order Management
Bring in your strengths:
* Completed degree in business administration, agricultural sciences, or a comparable qualification
* Several years of professional experience in order management, customer service, or supply chain management, ideally within the agricultural industry
* In-depth knowledge of customer requirements as well as relevant systems and processes
* Initial leadership experience through team management is an advantage
* Strong operational, commercial, and strategic thinking combined with analytical skills
* Willingness to drive change as well as a results- and customer-oriented working style
* Excellent organizational and communication skills, team spirit, and assertiveness
* Professional proficiency German and fluent English skills, both written and spoken
* Willingness to travel within Germany (up to approx. 20%)
Start your future with us! What we offer to help you grow:
* Challenging projects in an international work environment with the opportunity to contribute innovative ideas to the agricultural industry.
* Flexible working hours model with the option for remote work (hybrid model).
* A family-owned company culture characterized by closeness, reliability, independence, and foresight, reflected in an open and friendly working atmosphere.
* True to the motto "Make yourself grow!" we promote your personal and professional development.
* Attractive additional benefits such as capital-building benefits, holiday and Christmas bonuses, childcare allowance, job bike, and more.
Advance your career and grow with us in your role! Start today by submitting your digital application ) via our job portal. We look forward to receiving your application!