Company Overview
Pylontech is a leading global provider of Battery Energy Storage Systems (BESS), renowned for its innovative solutions in the energy storage sector. Established in 2009 and headquartered in Shanghai, China, Pylontech has become a prominent player in the industry, delivering over 4.5 GWh of energy storage capacity across more than 80 countries. The company's product portfolio includes advanced lithium iron phosphate (LiFePO₄) battery systems, such as the FORCE-H and FORCE-L series, known for their high cycle stability, modular design, and compatibility with various hybrid inverters.
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Role Summary
As a Field Service Engineer at Pylontech, you will be instrumental in ensuring the successful deployment, operation, and maintenance of our cutting-edge BESS and inverter technologies. Your expertise will directly contribute to the seamless integration of our solutions, enhancing customer satisfaction and supporting the global transition to sustainable energy.
Key Responsibilities
* On-Site Technical Support: Lead the installation, commissioning, and maintenance of Pylontech's BESS and inverter systems, ensuring optimal performance and reliability.
* Troubleshooting & Diagnostics: Identify and resolve technical issues promptly, leveraging your in-depth knowledge of energy storage technologies.
* Customer Engagement: Serve as the primary on-site liaison, providing training and support to customers, and ensuring their needs are met effectively.
* Service Solutions: Conduct site acceptance tests, perform repairs and upgrades, and maintain comprehensive service documentation.
* Continuous Improvement: Collect and report customer feedback to inform product enhancements and service strategies.
Qualifications & Skills
* Educational Background: Degree or certification in Electrical or Mechanical Engineering, or a related field.
* Industry Experience: Proven experience in the PV inverter and energy storage system industry, with a strong understanding of BESS technologies.
* Technical Expertise: Hands-on experience with inverter systems and BESS, including troubleshooting and system integration.
* Customer Focus: Excellent communication and interpersonal skills, with a customer-centric approach.
* Language Proficiency: Fluency in English and German; proficiency in additional European languages is advantageous.
* Travel & Licensing: Willingness to travel frequently; possession of a valid driving license.
Why Join Pylontech?
* Innovative Technology: Work with state-of-the-art energy storage solutions, including the FORCE-H and FORCE-L series, known for their high cycle stability and modular design.
* Global Impact: Contribute to a company with a significant global presence and a commitment to sustainable energy solutions.
* Professional Growth: Opportunities for continuous learning and development in a dynamic and evolving industry.
* Collaborative Environment: Be part of a team that values innovation, quality, and customer satisfaction.
If you're passionate about renewable energy and have the technical expertise to support cutting-edge energy storage solutions, Pylontech offers an exciting opportunity to advance your career while making a meaningful impact on the future of energy.