Store Leadership Position
The Store Operations Director is responsible for overseeing the entire retail store operations, ensuring that all aspects of the store are functioning smoothly and delivering exceptional customer experience.
They build a high-performing team by driving strategy and achieving key results for the business. This includes establishing a clear vision for the store based on key metrics and initiatives, and communicating it effectively to all team members.
Key Responsibilities:
* Build a Diverse and Experienced Team: Hire team members with various backgrounds and skillsets to drive store operations.
* Lead Hiring Process: Focus on creating an inclusive and diverse hiring process that aligns with company priorities.
* Support Ongoing Learning and Development: Provide regular feedback, coaching, mentoring, and career path guidance to team members.
* Engage in Career Discussions: Support team members in understanding how working at the company will contribute to their career and personal growth.
* Recognize and Reward Team Members: Identify and reward outstanding team members who demonstrate excellent performance and teamwork.
* Establish Productive Relationships: Foster supportive and productive relationships between team members and management.
* Collaborate with In-Store Team Members: Work closely with team members to achieve shared goals and objectives.
* Manage Store Profit and Loss: Oversee the financial performance of the store and make informed decisions to improve profitability.
* Plan and Execute Quarterly and Annual Planning: Develop and implement strategic plans to achieve business objectives.
Requirements:
* Leadership Experience: Proven track record of leading high-performing teams.
* Inclusion and Diversity: Ability to create an inclusive and diverse work environment.
* Change Management Leadership: Experience in leading change initiatives and implementing new processes.
* Business Acumen: Strong understanding of business principles and practices.
* Excellent Communication Skills: Ability to communicate effectively with team members, management, and customers.
* Travel Requirements: Willingness to travel to assigned stores as needed.
* People Management Experience: Proven ability to manage and develop team members.
Benefits:
* Competitive Base Pay: Market-leading base salary.
* Team-Based Bonus Program: Opportunity to earn bonuses based on team performance.
* Extended Health Plans: Comprehensive health insurance plans.
* Paid Time Off: Generous paid time off policy.
* Savings Plan: Company-matched savings plan.
* Generous Employee Discounts: Discounts on company products and services.
* Fitness and Yoga Classes: Access to fitness and yoga classes.
* Parentthood Top-Up Program: Enhanced parental leave benefits.