Your mission
You love teaching and working with people?
You are passionate about digital technology and tools?
Then join our team on a one-year full-time contract to gain professional experience in an internationally positioned software company!
You will provide high quality training to our customers’ users and enable them to use our software TVT (text verification tool) in a professional and efficient manner:
* Conduct trainings on the use of our TVT software – onsite and online, in both German and English
* Assess the customer’s training needs (individuals and groups)
* Prepare course material and adapt training plans to the customers’ needs
* Schedule training sessions and enter data in our CRM system
* Follow-up on training sessions (certificates, training surveys, feedback, etc.)
* Assist our Product Support in ticket handling and creation of Help Center articles
Your profile
* You have a Bachelor’s degree or equivalent
* You are enthusiastic about teaching and working with people, with the ability to present complex topics in a concise and understandable manner
* You bring teaching experience (online and offline) – a trainer certification is a plus but not mandatory
* You can quickly familiarize yourself with new software tools
* German and English language skills at C1 level are required for this position; other languages, e.g. French, are advantageous
Why us?
* No industry expertise required - get to know a software company from different perspectives
* Enjoy working together with the team in our state-of-the-art design office space in the city of Frankfurt
* Join a diverse, dynamic and international team in a collaborative and supportive work environment
* We offer attractive benefits and opportunities for professional development
About us
Schlafender Hase is the global leader in proofreading and content comparison software for regulated industries. For over 20 years, we’ve built a reputation for excellence, serving pharmaceutical and adjacent sectors with innovative, user-friendly solutions. Headquartered in Frankfurt, Germany, with an office in Montréal, Canada, our diverse international team thrives on collaboration and innovation.