As the first digital hospital, we are rebuilding the healthcare experience from scratch. Backed by renowned international investors, we are helping an ever-growing number of patients receive the highest quality of medical procedures the UK has to offer. To help us maintain this level of care, we need to expand our Patient Care team with highly motivated and passionate people who thrive in a fast-paced and dynamic work environment.
As a B2C Sales Representative: Digital Healthcare for UK Market, you will act as a Patient Care Adviser. You are at the very centre of our vision to raise the standard of healthcare by making it more personal and caring. You will work towards KPIs in this D2C Sales-based role while also ensuring each and every patient receives the highest standard of service and support while you seamlessly manage their entire journey from the initial call to six weeks post-procedure. Inform, guide and support patients throughout their treatment journeys via phone, email, and WhatsApp
Work closely with the Operations team to coordinate and schedule medical procedures and all other appointments for your patients
Proactively find solutions to problems in order to support the team’s goals and improve our ways of working and caring for our patients
You write and speak English to a native level (no German skills required)
You have 1+ years of experience in a sales-based role (Note: the patient care role itself is not a traditional sales role, but skills in this area are very much key to success)
You hold a valid working permit for Germany
Bonus points
Medical experience
Experience working in a start-up company
Corporate discounts and subscriptions
Team events and team brunches, lunches and many more things
A hybrid-remote working set-up that allows for flexibility within the working week
We also provide an allowance to work fully remotely for three months per year so you can work from anywhere in the world (with a stable internet connection)!
We want to find out if you have the necessary skills, independent of your background, gender, ethnicity, age etc. If you pass the initial screening we will be in touch to schedule an initial video call. Your final conversation will be be more of a personal chat with one of our colleagues. Medbelle is building the world's first digital hospital, enabling better specialist care pathways at lower costs throughout the UK. Their custom-built technology supports their nationwide network of most private UK surgeons and hospitals, which redefines healthcare accessibility and empowers patients and clinicians alike.
Background : Founded in 2016 and supported by £20M+ of funding from reputable international investors, Medbelle has established itself as a European leader in elective specialist care digitalisation. Make the best medical care accessible to all. The model enables a better care experience, excellent medical results, and keeps healthcare affordable for patients and insurers. At a large scale, Medbelle can generate cost-savings that can keep better healthcare affordable and accessible even with demographic change.
Value : UK's best-rated medical provider (NPS 88), quantified quality of care through standardised clinical outcome collection, and significant cost savings for patients and health insurers.
Model : Medbelle supports both insurers and non-insured patients in getting the best care at lower costs and with minimal admin efforts. ex-orthopaedic surgeon and ex-medical director at Bupa, HBS-trained), Sid (CFO; 20y in software dev). remote-first but with a Berlin office and regular in-person meetings in the UK) OUR CULTURE 50+ Medbellians 25+ Nationalities 17 Languages Alone you go fast, together you go far: This means all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.