Clear and effective processes make sure every customer across the globe receives the speed, quality, and reliability they expect from Amazon. As a Station Process Excellence Manager you'll get involved in analyzing the way we do things and working with colleagues across different teams to make our processes better. This role is an opportunity to help shape the future of Amazon, because even small changes can transform our business.
Key job responsibilities
Analyse data and gather feedback from stakeholders to identify any inefficiencies in current operations
Establish frameworks to ensure that the trade-offs between quality, speed, cost and other factors are optimised
Share ideas on how processes can be improved
Regular reviews of optimality, offering data-led solutions for changes that will see long-term improvements
Ensure year-on-year, double-digit growth in the shipped volume
A day in the life
You’ll be part of a team driving major projects to standardize our processes and make improvements to our operations. That will involve being in regular contact with senior management and a wider group of stakeholders to define the project requirements and update them on status, risks and impacts. You’ll also create communication plans to bring everyone up to speed with the new processes you implement.
As a Station Process Excellence Manager, you’ll be spotting problems and inefficiencies, and creating solutions. Deep diving into data will help you find those challenges and keep track of the effectiveness of your improvements. You’ll also lead a few members of your own team and be involved with managing their daily tasks.
BASIC QUALIFICATIONS
- Speak, write, and read fluently in English
- Bachelor's degree or equivalent qualification in supply chain management, engineering, business management or other relevant field
- Experience working with multiple groups of stakeholders
PREFERRED QUALIFICATIONS
- Knowledge of lean techniques and Six Sigma tools
- Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems
- Master's degree or above in engineering, commerce, business administration or equivalent