Location:- Düsseldorf, Germany
German Language Proficiency - B2 Level (Mandatory)
Work Type : Hybrid
Role Summary:
The Fibre Services Manager is responsible for managing the delivery, maintenance, and enhancement of fiber optic services to customers. This role focuses on ensuring high-quality service provision, coordinating service-related activities, managing customer relationships, and leading teams to achieve operational excellence in fiber network services.
Technical skill requirements:
* Candidate should possess a strong understanding of telecom network architecture and its components.
* Candidate should be skilled in CAPEX and OPEX calculations to optimize fiber planning.
* The candidate must have in-depth knowledge of GIS network applications, including Small World, MicroStation, ArcGIS, and the other OLO portals.
* To Prepare the High-Level design document & Low-Level Design document by providing Scope of work, Splicing schematic, civil and cable plan etc to build partner for implementation.
* Should have the knowledge in FTTx, GPON Technology, Fibre Rough planning, cost validation and creation of the capacity release for the connection of enterprise customer locations with primary & secondary connectivity (Stage 2 Enterprise).
* Candidate should have deep knowledge in RFOG ( Radio Frequency over Glass ) and HFCFC ( Hybrid Fibre Co-axial )
* Experience in conducting cost-benefit analyses of projects, including feasibility studies, is also essential.
* Strong communication skills are necessary to effectively engage with stakeholders at both onshore and offshore levels.
Must have Technical / Professional qualifications:
* Any Degree or Equivalent Qualification with hands on experience in Fiber Optic is must.
* Should have knowledge of PNI, Visio, Power point is must.
* Customer focus & business impact awareness.
* Excellent Customer communication and knowledge.
* Good communication skills, written and verbal.
* Language: English (Proficient), German (Proficient)
* Ability to work under pressure
Roles & Responsibilities:
Key accountabilities and decision ownership
* This role is responsible for managing the daily operations of system service engineering and operations within Fibre services.
* Should know about Single leg connectivity for Stage 1b Enterprise (Classic) & Dual leg connectivity requirements for Stage 1b Enterprise (Classic Premium)
* The Candidate Evaluation process involves assessing potential mobile phone station sites to determine their technical and economic feasibility, with a focus on fiber‑optic connectivity. Should have the knowledge in FTTS(Fibre to the street/curb) to cover the Network _FTTS up to 2 locations or more.
* Key responsibilities include Line Planning, designing, and documentation, Fibre assets using GIS tools, Calculation for materials, while seeking appropriate guidance to ensure the delivery of high-quality outcomes.
* The process ensures accurate cost estimation through structured validation, technical planning, and coordination with Vodafone teams and third‑party service providers.
* You will monitor and ensure the proper completion of network surveying and design activities conducted by the Build Partner.
* Should have knowledge of Microsoft Office (Excel, Visio, Power Point) and Remedy & Amdocs ticket handling system.
* Active participation in both internal and external meetings is essential.
* Additionally, you will address any issues that may impact the project's scope, quality, risk, and timeline.