Do you like to help people find their way?
You will have the chance to reduce Application users' stress while finding a parking spot and assisting them in their daily lives.
Regardless of your professional background — if you would like to work in a freshly renovated office, dealing with customer's needs and you are friendly, keen, and diligent, then this is your opportunity!
Your daily tasks as a Client Specialist for the Parking App will be:
* Answering incoming queries from customers (phone, e-mail, social media)
* Identifying issues and providing solutions
* Ensuring a high level of customer satisfaction
* Recording data in the CRM system
* Providing ad-hoc support
* Being a team player and participating in the success of the team and project
Skills, qualifications, and interests you need to succeed in this role:
* A native level of German and at least a C1 level of English
* Knowledge of the value and impact that a good customer experience can create
* Being an attentive listener, comfortable and skillful at communicating with people
* Having a drive for excellence and professionalism
* Being a real team player and committed to your work
* Ideally completed commercial training or comparable professional experience
What’s in it for you?
* 30 Days of Holiday
* Flexible Working Hours from 08:00 - 16:30 or 9:00 - 17:30
* 33K Base Salary
* Excellent Career opportunities with a direct career path
* No Weekend/ Night Shifts
* Regular team events nationally as well as internationally
* Gym Membership is included
* Fruit, coffee, and drinks for free in the office
Your Future Company:
Located in Hannover, you will find a company that takes care of your career and personal development. You will be working in a newly renovated and bright Office and you will have the chance to work with an ambitious young team.
Take the chance to apply to get more Information!