Operations Team Lead
We are seeking an experienced Operations Team Lead to join our team. The ideal candidate will have a proven track record of leading teams and driving operational excellence.
About the Role
The Operations Team Lead will be responsible for overseeing the day-to-day activities of our operations team. This includes managing workflows, optimizing processes, and ensuring that all tasks are completed efficiently and effectively.
Main Responsibilities
* Culture Development: Create and maintain a positive and inclusive culture within the team.
* Process Improvement: Analyze and implement changes to enhance quality and productivity.
* Project Management: Oversee projects to streamline processes, optimize productivity, and improve customer service.
* Performance Monitoring: Monitor shift performance against business objectives and implement actions to improve operational excellence.
* Team Collaboration: Collaborate with management-level colleagues to standardize shift practices.
A Day in the Life
You will work on the night shift at one of our sites, focusing on maintaining a productive environment. Your primary responsibilities will include owning and driving a culture of safety, adhering to quality and shift performance standards, and overseeing process improvements within your area. A typical day is diverse, encompassing routine team management, daily operational tasks, process improvement, and operational contingency tasks. You will also serve as a role model and mentor to new managers.
Your Skills and Qualifications
To succeed in this role, you will need excellent leadership and communication skills, as well as experience in process improvement and project management. You should also have strong analytical and problem-solving skills, with the ability to make informed decisions quickly.
Benefits
We offer a competitive salary and benefits package, including comprehensive health insurance, retirement savings plan, and paid time off. We also provide opportunities for professional development and growth, with ongoing training and support to help you succeed in your role.