Job Description
We are on the lookout for Software Engineer (Golang) to join the Global Service Tech team in Logistics on our journey to always deliver amazing experiences
In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.
In the Oneview Team we are committed to provide support Agents with seamless and effective experience. Our product plays a crucial role in achieving this goal by developing innovative solutions and technologies which helps agents to provide quality support to the customers.
In this role you will,
1. Collaborate with cross-functional teams to understand and address agents' pain points.
2. Design and develop features that improve agents efficiency and performance.
3. Implement and maintain scalable and reliable backend systems.
4. Continuously monitor and optimize system performance.
5. Stay up-to-date with the latest industry trends and technologies.
6. Design and implement cutting-edge solutions that will transform the customer support industry.
7. Craft and maintain world-class, high-traffic services and APIs in a team of experienced software engineers.
8. Participate in code reviews and application debugging and diagnosis.
9. Practice modern software development methodologies such as Continuous Delivery, TDD, and Scrum.
10. Provide the best value for our stakeholders and customers by maintaining alignment with product vision.
Qualifications
11. Strong programming skills and 2+ years expertise in Golang and related technologies.
12. 3+ years experience in designing and developing API based backend systems.
13. Practical experience with design patterns, design principles, software architecture, algorithms and automated tests (unit, integration and functional).
14. Contribute autonomously, occasionally with the guidance of more senior members.
15. Experience with observability tools such as Open telemetry, Prometheus and Grafana
16. Experience in CI/CD tooling such as ArgoCD, DroneCI, Spinnaker.
Nice to Have:
17. Experience with other programming languages, preferably Python
18. Experience designing microservices architectures, API-based and event-based communication
19. Cloud architecture experience (preferably but not limited to AWS and Kubernetes)
20. Have an experience of being oncall or support oncall processes