Responsibilities
We are seeking a dynamic and strategic Vice President of Commercial Operations & Strategy to lead our commercial team, drive business growth, and develop and implement strategic initiatives. This senior leadership role is critical to continuously optimizing our commercial operations, enhancing market competitiveness, and achieving revenue targets.
1. Develop and implement commercial operational strategies aligned with company goals
2. Optimise sales processes to enhance efficiency, quality, and customer experience
3. Collaborate with cross-functional teams to drive business success and ensure alignment and support for commercial initiatives
4. Create and manage budgets, including quarterly and annual planning, while monitoring financial performance to identify revenue-generating as well as cost-saving opportunities and propose solutions
5. Make data analytics available to the business, create and monitor KPIs to support strategies and initiatives, and present insights and recommendations to senior leadership
6. Develop and support the effective use of corporate Customer Relationship Management (CRM) and Sales Automation systems, implement best practices and procedures, and ensure compliance with legal and regulatory requirements
7. Create a balanced and effective compensation plan aligned with company objectives and sales dynamics, supporting Sales Leadership to set individual quotas based on performance expectations and continuously evaluating team performance against these targets
8. Prepare systems and processes for tracking and reporting on the incentive plan to ensure it is effectively implemented and operationalize and collaborate with members from sales, finance, HR, and operations to achieve these goals
9. Develop and mentor leaders within the organization, foster a positive work environment and promote individual staff growth
10. Nice to have: Experience in CRM migration and set up of end to end lead to cash process
11. Develop and foster relationships in a matrix organisation across all business functions
Requirements
12. Bachelor’s degree in Business Administration, Marketing, Finance, or a related field; MBA or advanced degree preferred
13. Minimum of 10-15 years of experience in commercial operations, strategy, business development, or related fields in an international SaaS company
14. Proven track record of success as senior leader within a fast-paced and dynamic environment
15. Strong strategic thinking and problem-solving skills
16. Excellent leadership and team management abilities
17. Exceptional communication, presentation and interpersonal skills
18. Demonstrated ability to drive results and achieve business objectives
19. Proficiency in financial analysis and budget management
20. Deep understanding of market dynamics and competitive landscapes
What we offer
21. Onsite Onboarding in our HQ office for an optimal start
22. Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
23. Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
24. Public transport friendly offices
25. Option to lease an e-bike (Germany only)
26. Special terms for local gyms
27. Access to Corporate Benefits platform with many discounts
28. Regular Team events and company-wide celebrations
29. Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
30. Hybrid and Flexible work time with up to 50% home office
31. Work From Abroad Program allowing up to 40 days of work outside your contracting country
32. We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!