Job Description
The Assistant Store Manager is a key role that requires a unique blend of business acumen, operational expertise, and creative flair. As a strategic leader, you will be responsible for driving sales results by analyzing the store's performance and providing exceptional customer service. You will oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes.
As a creative expert, you will leverage your skills to update floor sets, provide styling recommendations, and develop product knowledge. You will also be responsible for recruiting, training, and developing talent, driving engagement, and promoting from within. With a strong focus on teamwork and collaboration, you will work closely with the management team to achieve business objectives.
Key Responsibilities:
* Drive sales results through analysis and optimization of store operations
* Provide exceptional customer service and ensure a positive customer experience
* Oversee daily store operations, including opening and closing routines
* Develop and implement strategies to improve sales and customer satisfaction
* Recruit, train, and develop talent, driving engagement and promotion from within
Required Skills and Qualifications
To succeed in this role, you will need:
* A bachelor's degree or equivalent experience in a customer-facing role
* CEFR B2 fluency in English and German
* Strong problem-solving skills and ability to think critically
* Ability to work in a fast-paced environment and adapt to changing circumstances
* Excellent communication and interpersonal skills
Benefits
We offer a comprehensive benefits package, including:
* Indefinite contract
* Paid time off, which increases with position and seniority
* Merchandise discount
* Comp days and floating holiday
* Paid volunteer day per year
* Associate assistance program access to free mental and behavioral health counseling
* Headspace, a leading science-based mental health solution app
* Carrot, a benefit designed to support your parenthood journey
* Proxalto, annual contribution to a private pension insurance
* Training and development opportunities
Others
Abercrombie & Fitch Co. is an equal opportunity employer, committed to diversity and inclusion. We are dedicated to creating a workplace culture that values and celebrates individuality and promotes career advancement.