German Customer Support Advisor – Remote Opportunity in Greece
Location: Athens, Greece
Start Date: 20/Mar/26
Schedule: Monday- Sunday |Rotational shifts covering 09:00-23:00
Work Model: 100% Remote (based in Greece)
About the Role
We are looking for a German-speaking Customer Support Advisor to join an international service team operating remotely from Greece.
In this role, you will be responsible for delivering high-quality support across various channels while ensuring customer satisfaction and operational excellence. This is an ideal opportunity for professionals seeking flexibility and long-term career growth.
Main Responsibilities
* Respond to customer inquiries via phone, email, and live chat
* Assist customers with product-related questions and account support
* Troubleshoot and resolve issues efficiently
* Escalate technical or complex cases to the appropriate teams
* Accurately log interactions in internal systems
* Achieve performance and quality targets
* Maintain a professional and customer-focused approach at all times
Candidate Profile
* Fluent German (C1–C2 level, written and spoken)
* Good English skills (minimum B2)
* Excellent communication and active listening skills
* Ability to work rotating shifts in a 24/7 environment
* Strong organizational and multitasking abilities
* Valid EU work authorization or eligibility to work in Greece
* Previous experience in customer service is advantageous
What Youll Receive
* Full-time employment contract
* Competitive compensation package
* Fully remote setup within Greece
* Comprehensive onboarding and training program
* Clear career progression opportunities within a global organization
How to Apply
If you are ready to take the next step in your career, apply today.
Send your CV along with a short introduction about yourself to zineb.juedi@cbtalents.org to be considered for this opportunity.