As a high-tech specialist within the Olympus Corporation, Olympus Surgical Technologies Europe is the development and manufacturing center for rigid endoscopy, bipolar high-frequency surgery and reprocessing. With a total workforce of 2,600 employees at nine locations in EMEA and its headquarters in Hamburg, the company stands for exceptional performance in medical diagnostics and therapy, and offers a full range of the most modern endoscopic applications, from single products to procedure-oriented systems solutions.
Deine Aufgaben
- Contribute to New Repair Introduction (NRI) by completing work packages, working with Service Business Centers (SBCs), and preparing technical documentation.
- Manage the lifecycle of service products, including handling changes, product discontinuations, and corrective actions like recalls or modifications.
- Ensure key service documents such as manuals, parts lists, and repair data are distributed to all relevant stakeholders.
- Collaborate with different departments and international teams to deliver project-specific service solutions.
- Find and implement service process improvements and integrate "Design for Service" practices in development projects.
- Provide training and resources for service technicians with clear and detailed documentation.
Deine Qualifikationen
- Bachelor’s degree or equivalent in a technical or business-related field.
- At least 3 years of experience in engineering, medical technology, or ideally in service engineering.
- Familiarity with MDR regulations, product structures, SKUs, and master data management.
- Technical expertise, preferably in medical devices or a related area.
- Excellent English skills; German is a plus.
- Strong cultural awareness and effective communication skills in an international, interdisciplinary setting.
- A proactive mindset with enthusiasm for technical service solutions and project management.
- High motivation, resilience, and a results-driven approach to work.
Deine Vorteile
-30 days of annual leave
-Up to 60% mobile work possible + flexible work time model with overtime compensation
-Holiday and Christmas bonuses
-Corporate benefits discounts for employees
-Comprehensive company pension scheme and capital-forming benefits
-Company restaurant with live cooking and healthy food (subsidized)
-Employee Assistance Program of FamPLUS to support your health, mental and emotional well-being
-Subsidy for public transportation (Deutschlandticket), free parking spaces and bike or car leasing
-Various subsidized company sports groups and access to the inhouse company gym