Description ： As a leading bank from Taiwan in international banking, First Commercial Bank, Ltd. has a presence in more than 11 countries with more than 30 overseas branches across the world. To expand our global banking services, our Frankfurt Branch in Germany has started its operation in 2023. To build up a firm operation and develop a prosperous business we are looking for a qualified IT Technical Support Officer for IT Department to join our team.
Support IT Manager in relation to Branch’s IT function with following main tasks:
Resolve or coordinate the resolution of all IT Infrastructure, including hardware, software and network components
Administration of IT users’ accessibility and support all technical related within the Branch to the staff
Coordination of IT technical support tasks and communicate with IT Department at FCB Head Office in improving/ enhancing existing banking system to suit branch’s needs and operations
Support and maintain Branch’s hardware and software related matters
Provide full support in relation to Branch’s Business Continuity Management (BCM) and Disaster Recovery Plan; At least 2 years of professional experience in the ICT or “internal” technical support related area
Support in regulatory and compliance audits related to information and communication technology
Fluency in German, English and Mandarin
Please apply with your CV (in English or German), a cover letter and all educational and work certificates, as well as your salary expectation and possible starting date) quoting job position you are applying for to i922hr@firstbank.