Senior Solution Architect (m/w/d) ServiceNow
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Job Overview
As a Senior Solution Architect, you will guide our clients in ServiceNow implementation and act as an experienced intermediary between clients and IT specialists who turn your ideas into practice. Your detailed responsibilities include:
1. Analyzing and evaluating complex requirements and deriving solutions for ServiceNow implementation.
2. Developing comprehensive concepts for integrating ServiceNow solutions into client processes and IT landscapes, including use cases, reference architectures, demos, and sales arguments.
3. Managing high-complexity ServiceNow projects within the digital transformation of companies.
4. Assessing end-to-end scenarios for ServiceNow deployment, especially in healthcare and public administration sectors.
5. Collaborating with specialists from other corporate units on topics like cloud, security, monitoring, billing, and integration.
6. Preparing pitches and presentations for decision-makers at client side and senior management/CxO level, including technical briefings and background information.
Candidate Profile
You possess extensive knowledge of ServiceNow, with over 5 years of professional experience from various roles such as developer, consultant, project manager, or architect. Additionally, you should have:
* Experience designing and implementing complex ServiceNow solutions and architectures, with a solid understanding of enterprise architecture approaches.
* Certifications including ServiceNow Certified System Administrator, Certified Application Developer, and at least two of the following: ServiceNow Certified Implementation Specialist or Technical Architect.
* At least 5 years of project experience in planning, designing, implementing, and optimizing ServiceNow solutions integrated into existing IT landscapes.
* Excellent technical analysis skills and independent assessment of feasibility, effort, and ROI from the client's perspective.
* Experience with interface and integration technologies for cloud service connectivity.
* Strong communication skills at technical and decision-maker levels, fluency in German and English (minimum C1 level).
Persons with disabilities will be given priority if equally qualified.
Additional Details
* Seniority Level: Mid-Senior level
* Employment Type: Full-time
* Job Function: Engineering and Information Technology
* Industry: Telecommunications
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