Business Application Specialist
We are seeking a skilled Business Application Specialist to join our team. The ideal candidate will have experience in implementing and optimizing business processes, with a focus on digital transformation.
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About the Role
This is an exciting opportunity to work with our organization and contribute to our growth and development. As a Business Application Specialist, you will be responsible for driving implementation projects, supporting digital transformation, and developing and optimizing existing process solutions.
* Driving implementation projects, particularly the introduction of D365CE modules in international locations.
* Supporting the digital transformation process.
* Development and optimization of existing D365CE process solutions, with a primary focus on the Sales module and dependencies with related modules.
* Management and development of system support for the business, together with the users, IT team, and partners.
* Initiating enhancements and improvements of existing solutions, refinements of solutions, and the implementation of new ones.
* Leading and participation in testing.
* Driving value creation and enhancing change management within routines and processes, as well as collaboration with other regions.
* Planning and providing education and training in applications, and supporting the business in other IT-related needs.
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Required Skills and Qualifications
The successful candidate will possess:
* A technical school or university degree.
* Strong process knowledge and professional experience for at least 4 years, ideally in an international environment.
* Strong Service Process knowledge and professional experience, ideally in an international environment.
* Functional background with a history of delivering successful implementations of D365CE.
* Solid knowledge of design and implementation experience, D365CE Sales module, and a real understanding of dependencies of the module with Customer Service and Customer Insights journeys.
* Able to work cross-functionally.
* Proactive, able to identify improvement and optimization opportunities, comfortable taking the initiative.
* Service-oriented, independent, and team-oriented way of working.
* Fluent English, including the ability to communicate clearly and efficiently at all levels.
* Willingness to travel.
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What We Offer
In return for your skills and experience, we offer a challenging and rewarding role, with opportunities for growth and development.
You will have the chance to work with a global organization, contributing to our mission and vision.
We prioritize inclusivity, diversity, and a supportive work environment, where humor and interpersonal support make challenging tasks easier.