This position is currently filled. However, we plan to hire more people in this area later this year. Check back later or send us a speculative application.Customer Success B2B SaaS PackagingLocationTypeFull-time, part-time possibleExperienceEntry-level welcomeYour RoleYou're the central interface between customers, sales, product management, and IT. Our procurement software transforms packaging purchasing – and you ensure our customers get maximum value from the platform.Your ResponsibilitiesCustomer Management & Project Control – Guide customers through their entire lifecycleStructured Onboarding – Systematically introduce new customers to the softwareProcurement Project Planning – Coordinate purchasing and optimization projects in packagingSupport Negotiation Strategies – Keep strategic goals in sight during procurement projectsSupport Sales Team – Help win customers with expertise and product demosWhat You BringMust-have:Strong communication and customer orientationTechnical affinity and confident use of digital systemsMultitasking ability and organizational talentPersuasiveness and clear presence in negotiationsSolution-oriented, team-capable work styleNice-to-have:Experience in the packaging industryProcurement experience or understandingWhat We OfferHybrid Work – Office in Leipzig, roughly once a week on-site, EU workation possibleFlexible Hours – Self-responsibility over time-trackingInternal Coaching – Communication, self-organization, expertiseTeam Offsites – 2-3x per yearEstablished Product – With real customers and market presenceSounds interesting?Send us your CV and a few sentences about yourself. No formal cover letter needed. #J-18808-Ljbffr