Your role is to build, manage, operate, and continuously improve the database services infrastructure that supports customer-facing applications, back office, and delivery infrastructure in a 7
* Lead complex workstreams and projects, acting as a mentor (m/f/d) for offshore team members of levels 1 & 2.
* Manage and support incident, change, and problem management processes to ensure timely responses, providing technical escalations to offshore database teams at levels 1 & 2.
* Build effective working relationships with service owners and application teams to ensure that technology and process improvements enhance overall service for end customers.
* Communicate regularly with technical development and operations staff to ensure database integrity, capacity, and security.
* Define and measure SLAs and KPIs, oversee operational process delivery, and monitor the overall health of the facility and processes.
What you'll bring
* A degree and at least 5-6 years of professional experience in Oracle Database, Microsoft SQL Server, Couchbase, MySQL, PostgreSQL, or other common DB technologies.
* Experience working in environments where quickly adapting to changing business needs was crucial.
* Expertise in Oracle RMAN, Oracle Enterprise Manager, Oracle Data Guard, ASM, and experience in developing operational processes for Level 1 and Level 2 database teams managing Sky's corporate estate.
* Open-mindedness in a fast-paced, dynamic 24x7 environment.
* Strong communication and relationship management skills.
Our benefits :
At Sky, we support you to achieve your best. Our rewards include:
* Free Sky subscription to watch all our content.
* Flexible working hours with overtime compensation.
* 30 days of vacation plus Holiday Buy options.
* Lease & Buy program for technical equipment with tax advantages.
* Free language training (digital and on-site).
Inclusion :
We are proud to be an equal opportunity employer. We value diversity and are committed to providing a fair workplace for everyone. All qualified applications will be considered regardless of gender, nationality, ethnicity, religion, disability, age, sexual orientation, or gender identity.
#J-18808-Ljbffr