Join our global IT operations team which manages and continuously develops our state-of-the-art IT infrastructure from the network to the cloud.
Your tasks
1. Taking responsibility: Ensure continuous operation and accessibility of the network (especially WAN, but also LAN and Wi-Fi); manage external service providers and approve technical network architecture solutions based on corporate requirements
2. Driving progress: Further develop and implement global network strategy/ network design; execute and support global network modernization in collaboration with external providers
3. Tackling tasks: Execue independent error analysis and troubleshooting as well as level 2 & 3 ticket handling; manage technical requirements management and coordinate with providers
4. Driving progress: Handle network release management; support in organizational change management
5. Recording conscientiously: Provide technical service documentation; maintain continuous service monitoring and reporting
Your profile
6. Qualification: University degree in computer science, business informatics or comparable training (e.g., IT specialist (m/f/d)
7. Experience: Large corporate network experience (ideally working with WAN, SD-WAN and Zscaler, but also LAN, routers, VPN, gateways, proxy, firewall); experience with advanced IT structures and systems as well as knowledge within the security environment
8. Know-how: Expertise in routing, switching, firewalling, troubleshooting as well as in network design required
9. Additional qualification: Knowledge of service processes according to ITIL (ITIL Foundation), experience with operational processes and ITSM (incident and change management) and Cisco CCNP/CCIE of advantage
10. Personality: Sense of responsibility, assertiveness, analytical thinking skills, team- and goal-oriented way of working
11. Languages: Conversationally fluent English language skills; German language skills at least at B1 level and a strong willingness to improve to B2-C1
Your benefits
12. Security: The security of a large, globally active company with high standards for occupational safety
13. Prospects: Structured induction into the new area of responsibility, training and further education opportunities, e.g. via our Leadec Campus
14. Remuneration: Attractive remuneration commensurate with qualifications
15. Vacation: 30 days vacation entitlement
16. Flexibility: Proportionate mobile working and flexible working hours
17. Benefits: "" makes our benefits accessible to you, e.g. company pension scheme, numerous benefits for employees, including local health and sports offers and the option to lease a company bicycle (also for private use)
18. Transparency: Easy access to company information and news via our employee app "we.do"
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