Lectra Deutschland GmbH
Inside Sales Consumables & Parts
Summary:
The primary function of this position is to support the local development of Spare Parts and Consumables sales (blades, sharpening tools, cutting support, Maintenance kits, drills, and rolls consumables such as paper or polyethylene) in the region. This position includes two major roles.
1. Support the local Field Sales responsible to enhance the C&P business and ensure customer satisfaction and management of orders.
2. Manage assigned customers independently and with high customer focus.
3. Additionally control, manage and forecast the needed volume of roll goods within region.
Duties and Responsibilities:
Main activities:
4. Active (inside) sales of C&P to dedicated accounts
5. Local and regional stock management and forecast planning
6. Logistics and order follow-up
7. Import of C&P material and preparing of needed documents
8. Preparing customer offers, execution of orders and invoicing
9. Negotiation of offers
10. Order management
11. Customs’ paperwork
12. Customer relation management
13. Monthly business reporting
Beside activities:
14. Process improvements
15. Backup of local team
Requirements:
16. 3 years or above of relevant experience related to internal sales (within C&P activity would be preferred) with a minimum of 2 years in direct B2B sales
17. Team player and open minded behavior
18. Dynamic, tenacious and autonomous in the relationship with internal and external customers
19. Computer literate (Salesforce or other CRM, Oracle, MSOffice)
20. Stock management and customs’ regulations in regards to Import/Export
21. Basic accounting skills
22. Well organized and good in-time management in order to achieve yearly action plan
23. Proven ability to communicate effectively
24. Self-dependent working behaviour and ability to assert oneself
25. Fluency in German and English is mandatory
Travel:
26. The position is based in Ismaning, Germany, and some travel (customer visits, headquarter, subsidiaries etc.) is required
27. The position is full time (39 hrs/week)