Quality Management Representative (m/f/d)PermanentFull Time
About Heraeus
Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead. Whether production, research, sales or administration - we love being the invisible force behind innovation. We deliver world-class quality in the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics and Industrials. As one of the top 10 family-owned companies in Germany, we employ around 15, employees in 40 countries.
The following challenges await you:
1. As a Quality Management Representative (f/m/d) you will be responsible for the implementation, safeguarding, and continuous development of the quality management, audit, and change management systems across all sites.
2. You will take on leadership responsibility in the implementation and maintenance of customer standards and certifications.
3. Furthermore, you will be in charge of processing and coordinating quality-related inquiries, agreements, and specifications from customers and other involved parties worldwide.
4. Your responsibilities also include the planning, organization, and execution of internal and external audits and inspections to ensure compliance with quality standards.
5. You will coordinate and manage the release and change management process, including internal and external communication (e.g., PCN, PPAP).
6. Key user responsibilities within relevant quality management software tools (e.g., CAQ, Plato, SAP) are part of the role, as well as managing customer complaint processes using the 8D methodology.
7. The internal quality training program falls under this position’s scope, including its planning, execution, and continuous improvement.
8. You will support cost center management and ensure the effectiveness of the quality management system across internal and external interfaces.
9. In addition you will promote cross-functional qualification and employee development to maintain state-of-the-art standards and foster a strong quality mindset throughout the organization, always with a focus on cost-efficiency.
Your profile:
10. Bachelor’s or Master’s degree in Engineering, Business Administration, or a comparable field
11. Alternatively, proven practical expertise and relevant experience in Quality Management, Quality Assurance, Process Optimization, and Project Management
12. Minimum of 5 years of experience in Quality Management, including leadership responsibilities
13. Analytical and structured mindset with initial experience in project management
14. Business fluent in German and English
15. Strong stakeholder management skills
16. In-depth knowledge of IATF : including interpretation and FAQs
17. Solid understanding of Core Tools (APQP, SPC, MSA, FMEA, PPF, PPAP)
18. Experienced in using Q-Software tools such as CAQ, Plato, Q-DAS, MiniTab, MasterControl, Signavio
19. Certified auditor (1st und 2nd Party, VDA 6.3)
What we offer:
20. Attractive Compensation – Strong base salary according to the chemical industry collective agreement, annual one-time payments (holiday bonus, Christmas bonus, future allowance), additional leave for senior employees, and extension of statutory long-term care insurance with a supplementary care insurance
21. Financial Benefits – Support for private pension schemes, life-phase account for paid leave (e.g., sabbatical, early retirement), subsidies for public transport, and discounts in many (online) shops
22. Regulated Working Hours – 37.5 hours per week, compensatory time off for overtime, additional leave for senior employees, 30 days of annual vacation, and special leave for personal occasions
23. Health & Wellbeing – In-house medical service with comprehensive preventive check-ups, sports programs, social counseling, and an on-site employee cafeteria offering freshly prepared meals daily
24. Hybrid Working – A combination of remote and on-site work (at least 3 days per week) with flexible working hours
25. Modern Work Time Design – 37.5 hours per week, which can be flexibly arranged around core working hours
Curious? Apply now!
We look forward to receiving your documents by reference code via our online application portal.
Any further questions?
Our Recruiting Team, Heraeus Electronics, is happy to assist you by email:. Or visit us at
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