Microsoft Teams Voice Engineer DACH Region Location: Remote About M365Connect: We connect specialists in Microsoft Teams voice and telephony systems with enterprises pioneering unified communications across the DACH region. Job Description: Design, deploy, and support voice infrastructure integrated with Microsoft Teams, including Direct Routing and Cloud PBX. You will ensure high availability, security, and top call quality while solving complex telephony challenges. Collaborate with security teams and infrastructure engineers to align voice solutions with IT governance policies. Key Responsibilities: • Implement and manage Microsoft Teams voice features: Call Queues, Auto Attendants, Direct Routing. • Troubleshoot voice quality issues using network analytics and debugging tools. • Manage SIP trunking and partner with carriers for telephony integration. • Assist in voice security controls, QoS configuration, and compliance settings. • Develop PowerShell scripts to automate voice environment administration. • Conduct training and support for communication teams and end users. • Maintain thorough documentation for voice solutions and incident management. Required Skills & Qualifications: • Experience with Microsoft Teams voice architecture and telephony systems. • Knowledge of SIP, VoIP, telephony protocols, and SBC configurations. • Proficient in voice networking troubleshooting and monitoring tools. • Scripting skills (PowerShell) for automation. • Strong collaboration and communication skills. • Previous Microsoft Voice certifications desirable. Benefits & Opportunities with M365Connect: • Contribute to high-impact voice transformation projects. • Certification and training investment by M365Connect. • Flexible work arrangements respecting life outside work. • Join a vibrant community of collaboration technology experts. Next Steps Bring clarity and connectivity to communication. Apply via M365Connect and lead voice innovation across Germany’s enterprises.