Business Development Center - HICLocation: 6030 East Independence Blvd, Charlotte, North Carolina 28212
Are you looking for a stable company to grow with?
$20 per hour Plus Monthly Bonus! *Annual Earnings $42,000-$55,000!*
Are you looking to build a professional career with a company whose strong culture of Servant Leadership and People Development is dedicated to helping you reach your full potential?
Hendrick Automotive Group is seeking talented, driven individuals to join our Luxury Customer Concierge Center, supporting brands like BMW, Lexus, Mercedes-Benz, Audi, Land Rover, etc. Provide excellent service to our customers by phone, text, and email from our state of the art corporate facility in Charlotte!
Enjoy a solid hourly income while earning bonuses based on your growth path as you progress through our Teammate and Leadership Development Program.
As a new member of our team, you will receive personalized training by a dedicated mentor who is focused on your growth and development. Our department promotes primarily from within, so we invest in people to prepare them for Leadership opportunities.
Essential Duties and Responsibilities:
1. Provides professional concierge service to customers via inbound and outbound phone calls, text, and email.
2. Accurately logs all customer interactions into Dealership Management System.
3. Schedules appointments for customers to visit dealerships.
4. Follows up on appointment outcomes.
5. Works and communicates with teammates to promote a positive, inclusive, and supportive professional working environment.
6. Maintains an organized, clean, and safe work area.
7. Participates in required training.
8. Follows Safeguards rules and regulations.
9. Demonstrates the Company’s Core Values.
10. Maintains accurate timekeeping record in timekeeping system.
11. Complies with Company policies and procedures.
12. Observes all Federal, State, Local, and Company safety rules and regulations in the performance of duties.
13. Other duties as assigned.
Our Teammates enjoy:
14. Bonuses for Performance
15. Developmental Bonuses based on Growth and Tenure
16. Excellent Benefits (See Below)
17. 12 weeks of Paid Training (We invest in your success!)
18. Growth and Development along an established career path
19. Management Opportunities (We promote primarily from within)
20. A fun, exciting, and professional working environment
Benefits:
21. Medical and prescription coverage
22. Basic life insurance, 401(k) with company match
23. Employee Assistance Program
24. Employee discounts on vehicle purchases, parts, and service
25. Paid-time-off
26. We also offer a group of supplemental benefit plans including dental coverage, short-term disability, long-term disability, and supplemental life insurance.
27. Comprehensive employee recognition programs
28. Continued training through Hendrick University and the manufacturer
29. Opportunities for career advancement
30. The Ricky Hendrick College Scholarship Program is available for eligible dependents of Hendrick employees.
Job Requirements:
31. Computer/Email Proficient
32. Good verbal communication skills
33. Strong Multi-Tasking ability
34. Professionalism & Strong Work Ethic
35. Positive, upbeat, and friendly personality
36. Desire and drive for excellence
37. Must enjoy a competitive, fast-paced environment
38. Must submit to and successfully complete MVR, background check, and pre-employment drug test
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. #CB
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.