Customer Service Expert - Front Office
This role requires excellent communication skills, a client-focused mindset, and the ability to manage inquiries via phone and email professionally.
* Act as the primary contact for clients and partners, handling inquiries via phone and email
* Provide exceptional service by responding promptly and professionally to client needs
* Develop and maintain strong professional relationships
* Support policy administration with accuracy and efficiency
* Gain in-depth knowledge of life insurance and financial products
Key responsibilities include:
1. Providing customer support and resolving issues efficiently
2. Communicating effectively with clients and colleagues
3. Assisting with policy administration and data management
4. Staying up-to-date with industry developments and product knowledge
This is an exciting opportunity to work in a dynamic environment and make a positive impact on our clients' lives. If you are a motivated individual with excellent communication skills and a passion for delivering exceptional service, we would love to hear from you!