Corporate Account –Real Estate Management ServicesEMRAThe Facilities Assistant plays a vital role in providing a welcoming and efficient front-of-house experience for employees, clients, and visitors. This position is responsible for managing the reception area and providing administrative support to the Workplace Management team. The Facilities Assistant/Receptionist will handle a variety of tasks related to workplace operations to ensure a smooth and productive work environment.Key Responsibilities:ReceptionistGreet and welcome visitors, ensuring a positive first impressionManage incoming calls and direct them appropriatelyMaintain an organized and tidy reception areaCoordinate visitor access and issue visitor badgesProvide high-quality customer service and assist with inquiriesAdministrative SupportAssist with scheduling and coordination of meetings and appointmentsManage incoming and outgoing mail, including sorting and distributing packagesMaintain accurate records and files, including office supplies inventoryPrepare and distribute internal communications, memos, and announcementsAssist with travel arrangements and expense reimbursementsWorkplace OperationsEnsure meeting rooms are set up and equipped with necessary technologyAssist with event coordination, including room bookings and catering arrangementsLiaise with vendors and suppliers for office supplies and maintenance requestsCoordinate office equipment repairs and maintenanceAssist with access card management and security proceduresHealth and SafetyMonitor and report any health and safety hazards or incidentsEnsure compliance with workplace safety policies and proceduresConduct regular inspections of common areas and report maintenance issuesAssist with emergency response protocols and evacuation proceduresQualifications:High school diploma or equivalent (additional education/training is a plus)Proven experience in a receptionist or administrative roleStrong interpersonal and communication skillsExcellent customer service orientationProficient in using office software and equipment (e.g., Microsoft Office Suite, phone systems)Ability to prioritize and multitask in a fast-paced environmentAttention to detail and strong organizational skillsUnderstanding of basic health and safety regulationsWhat we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today