Transform the infrastructure of tomorrow, today. As a Customer Success Manager, you will be at the forefront of our mission to revolutionize energy, telecom, and transport infrastructure.
Job Responsibilities
1. Craft seamless onboarding experiences for new customers through meticulous planning and execution.
2. Elevate customer support by optimizing processes for efficient inquiry handling and continuous improvement of customer satisfaction.
3. Promote cross-functional collaboration between Marketing, Sales teams, ensuring timely product-related communication with customers.
4. Foster expertise in spatial & environmental assessment, GIS-based modelling & renewable energy solutions to drive informed decision-making.
The ideal candidate boasts 4+ years of experience in B2B customer relationship management or similar roles within SaaS environments. Proven track records of managing international enterprise clients while ensuring high client satisfaction is essential.
Benefits:
{_pr}Your impact matters here! Contribute directly towards shaping global change. Join an innovative startup accelerating professional growth alongside talented colleagues!