Enzo is on a mission to transform the insurance industry. With our AI-powered SaaS solution one.drop, we help partner companies detect water damage early and sustainably reduce costs.
As an Operations Excellence Manager (m/f/d), you will play a key role in expanding our processes and structures across the entire organization. You will design, implement, and measure the quality of our core processes and help us establish a global market standard for water leakage monitoring.
Tasks
* Develop and implement strategies to increase operational efficiency, productivity, and quality.
* Monitor and measure the success of the Operations and Growth areas based on relevant KPIs.
* Develop and establish processes for delivering our SaaS services, ensuring implementation throughout the organization.
* Collaborate with cross-functional teams to roll out and operationalize processes and structures.
* Serve as a key contact for the Customer Service team and partner companies regarding process-related and technical questions about our SaaS technology.
* Support day-to-day business activities in the areas of fulfillment, customer onboarding and water leakage monitoring.
* Develop training programs for employees and partners on using the Enzo one.drop technology.
* Ensure compliance with quality and regulatory standards during process improvements.
Requirements
* Degree in Business Administration, Engineering, Process Management, or a comparable qualification.
* Experience or internships in process optimization, lean management, or continuous improvement is a plus.
* Experience with SaaS solutions and their integration into existing business processes.
* Strong communication and teamwork skills, combined with a willingness to learn and grow.
* Independent working style with strong analytical skills.
* Fluent in English, both written and spoken. German is a plus.
* High level of initiative, hands-on mentality, and the ability to inspire colleagues.
Benefits
Why Enzo?
🚀 Innovative product with real impact: We solve a major problem for insurers and drive sustainable efficiency improvements.
🌍 Fast-growing company with big opportunities: Be part of a dynamic, fast-scaling startup with ambitious growth goals.
đź’ˇ Room to grow and create: We give you the freedom to strategically build partnerships and shape long-term business models.
📍 Flexible work: Remote or in-office – you decide where you're most productive.
Sounds exciting?
Then apply now! Send us a short message with your CV or LinkedIn profile to [email address] – we’re looking forward to meeting you!
Enzo is a B2B PropTech startup revolutionizing the real estate and insurance industry with its cutting-edge IoT and AI solution, one.drop. Our proprietary sensor technology helps monitor water systems in buildings in real-time, enabling early detection of leaks and preventing costly water damage. Backed by significant funding and a rapidly growing customer base, Enzo is on a mission to protect properties while conserving one of our most vital resources - water.