As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season.
If you're energised about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply!
As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season.
We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. We also offer ‘Best of Both’ – our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. You’ll bring energy, compassion, and fluency in English and Dutch.
Respond to consumers in both English and Dutch - spoken and written.
~ Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests.
~ Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Our hybrid work policy means an average of 3 days per week in the office. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Thank you for sharing our global commitment to Children’s Rights.
Then make it real.
Join the LEGO® team today.