Join the dynamic Airbus team as a Repair Services Coordinator (m/w/d) and play a key role in managing end-to-end repair services for proprietary parts in Hamburg Finkenwerder. As part of the Repair, Lease & Exchange Order Management Team, you will handle critical customer interactions, coordinate with global suppliers, and oversee processes to ensure operational excellence. This position is a temporary assignment for one year, offering a unique opportunity to collaborate on projects and optimize service delivery in a fast-paced aerospace environment. Your tasks: Act as the central point of contact for Airbus Proprietary Parts Repair, Lease, and Exchange Services, addressing customer inquiries globally. Oversee customer Repair, Lease, and Exchange Orders, ensuring supplier adherence to contractual key performance indicators (KPIs). Collaborate with airlines, MROs (Maintenance Repair and Overhaul Organizations), and other stakeholders to manage AOG (Aircraft On Ground) inquiries and orders. Analyze customer-specific problems, complaints, and coordinate solutions across supply chain processes (end-to-end). Maintain daily communication with repair stations to ensure time, cost, and quality targets for open orders. Prepare performance reports detailing claims, processing times, turn-around times, and action trackers. Support procurement and sales activities, including material process management for Airbus proprietary parts. Lead and support process improvement projects and forecast individual repair station requirements. VORAUSSSETZUNGEN: A degree in technical studies, industrial engineering, business administration, or economic sciences. 2 years of professional experience in materials procurement, customer service, supplier management, and process improvement. Proficiency in tools like MS Excel, MS Office, SAP, and Google Workspace. Fluent English communication skills (negotiation level). Ability to analyze data and prepare reports effectively. Exceptional organizational, problem-solving, and resilience skills. Capability to handle multiple projects in a fast-paced environment. Benefits: An unlimited employment contract 35-hour workweek 30 days of annual leave An annual salary of around 72.000 € An attractive package following the Equal Pay model Flexible handling of overtime through compensatory time-off or payment