Digital tools play a key role in how we connect with our supporters and drive our fundraising efforts. At Welthungerhilfe, we are currently modernizing our CRM landscape to better support our teams and strengthen our digital fundraising capabilities. Alongside our existing SAP-based solution, we are introducing cloud-based platforms such as Dymatrix DynaCampaign.
In this role, your main focus will be on shaping and implementing our future marketing and fundraising technology landscape. You will play an active role in our CRM transformation project, helping to introduce new platforms, improve system integration, and streamline how our teams work with donor and campaign data. While you will also ensure the stability of our existing systems, the role is primarily focused on project work, system development, and the rollout of new tools and processes.
You will work closely with colleagues from marketing, fundraising, finance, IT, and external partners to build a modern, well-integrated CRM ecosystem that supports effective and data-driven fundraising.
Contribute to the implementation and rollout of our new marketing technology platforms, particularly Dymatrix DynaCampaign, as part of Welthungerhilfe’s CRM transformation project
Work with colleagues from marketing, fundraising, finance, and IT to translate business needs into practical system solutions and improvements
Help shape and further develop our CRM and fundraising technology landscape, ensuring that tools such as MFPlus, DynaCampaign, and Inxmail work well together
Coordinate with external service providers supporting the implementation, integration, and development of our CRM and campaign management systems
Support the reliable operation and continuous improvement of our core CRM systems
Document system changes and support colleagues in using the platforms effectively through guidance and training
A background in areas such as Business Informatics, Information Systems, Marketing, Business Administration, or comparable practical experience working with CRM or marketing technology platforms
Initial professional experience (around 1–3 years) working with CRM systems, marketing technology, digital platforms, or similar environments
Familiarity with tools such as MFPlus, DynaCampaign, Salesforce, SAP, or comparable CRM or campaign management systems
Interest in how digital platforms support fundraising, donor engagement, and campaign management
You recognize the growing value of data in your field and strive to make evidence-based decisions
Fluency in German and English (B2 or higher)
Fair Compensation: Work-Life Balance: Modern & Agile Work Environment: Personal & Professional Growth: Access diverse learning and development opportunities to advance your career.
In addition, Welthungerhilfe offers numerous other benefits, which are listed under.
Welthungerhilfe is committed to fighting terrorism in all its activities. Welthungerhilfe values diversity and ensures an inclusive, non-discriminatory working environment. We welcome applications from suitably qualified people from all sections of the community.