Job Description An Oracle Data Centre Technician will be the technical liaison between the technology teams and the Data Centre Environment. You can troubleshoot and solve all but the most complex infrastructure issues, you understand which issues to escalate to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You can execute small projects on your own and work with your manager in planning and executing larger local projects. You understand all aspects of the equipment you support. This position involves working on a 24/7 shift rota system 365 days per year. Responsibilities Role Responsibilities and Requirements: Act as data center SME liaison to other technical teams & and non-technical teams (e.g networking, computing, compliance, business operations) Understand internal customer problems and provide technical solutions in timely manner. Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software. System board level repair and fault diagnosis to SLAs Planning & and commissioning new rack positions Involvement with the design & and commissioning of new whitespaces Structured cabling installation is a significant part of this position. Adherence to always defined Health and safety processes. Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience is desired but not necessary to apply for the position. Recent graduates are encouraged to apply if they can demonstrate interest and knowledge in the position and a willingness to learn on the job u2013 gap year students also considered. The position has a physical component requiring the ability to lift up to 25Kg and may require working in cramped spaces or elevated locations. Excellent communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff. Willing to provide client-facing, direct customer support and service. Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual Highly service-oriented, reliable, responsible, self-motivated _u201cAt Oracle, we donu2019t just respect differencesu2014we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. Thatu2019s why weu2019re committed to creating a workplace where all kinds of people can do their best work. Itu2019s when everyoneu2019s voice is heard and valued that weu2019re inspired to go beyond whatu2019s been done before._ _We expressly encourage disabled candidates to apply for this position. Please therefore feel free to voluntarily inform us in your application about any severe disability (degree of disability of at least 50%) or any equal status (degree of disability of at least 30% together with official decision on equality) in accordance with the German SGB IX.u201d_ Career Level - IC1 About Us As a world leader in cloud solutions, Oracle uses tomorrowu2019s technology to tackle todayu2019s challenges. Weu2019ve partnered with industry-leaders in almost every sectoru2014and continue to thrive after 40 years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. Thatu2019s why weu2019re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Weu2019re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteransu2019 status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.