Salary 44.749 - 72.251 EUR per year
Requirements:
- - Bachelor's degree in Computer Science or equivalent knowledge
- Good knowledge of BMC Remedy ITSM and IT service management
- Proficiency in ITIL and related concepts
- Experience in conducting training and workshops
- Basic understanding of databases
- Excellent communication, strong teamwork, and organized work approach
Responsibilities:
- - Providing consultation on issues related to the Dataport Self-Service Portal
- Acting as a liaison with administrators and developers
- Managing and configuring data and selection lists
- Designing and commissioning change and task templates
- Conducting user training sessions
Technologies:
- ITIL
More:
Our mission has never been as crucial as it is today. As the largest state-owned IT company, we shape the path of public administration and society towards a digital future. We safeguard the data of the state, businesses, and citizens to build trust and ensure the digital sovereignty of the state.
Join our team in Altenholz, Berlin, Bremen, Halle (Saale), Hamburg, Magdeburg, Potsdam, or Rostock as a Prozesskoordinator Self-Service Portal. This role offers fair compensation, flexible work arrangements, comprehensive training, and workshops.
Make a difference in our digital future. Join us! Update our country!
Contact us and quoting the reference number 8391-TC12 if you're interested. This position can be filled on a full-time, part-time, or job-sharing basis. Female candidates and individuals with disabilities will be given priority consideration. We look forward to receiving your application as a Prozesskoordinator Self-Service Portal (m/f/d)!