Jobs
Meine Anzeigen
Jobs per E-Mail
Anmelden
Stellenangebote Job Tipps Unternehmen
Suchen

European head of customer services

Seevetal
A-Gas
Manager
100.000 € - 125.000 € pro Jahr
Inserat online seit: 28 Oktober
Beschreibung

Overview

European Head of Customer Services. Travel between Eygelshoven, Netherlands and Seevetal, Germany.

Responsible for leading and managing the Customer Service function across the continental European region, ensuring a high standard of service delivery that meets the needs of all A-Gas customers. This role reports to the Commercial Director Europe. The role involves overseeing order execution, responding to customer enquiries and feedback, and continuously driving service excellence. In close collaboration with the Commercial team, the role supports a deeper understanding of customer requirements and contributes insights to enhance sales forecasting and strategic planning. A key focus is maintaining strong cross-functional alignment, particularly with Operations, to ensure a seamless customer experience and service consistency.


Responsibilities

* Lead and manage the Customer Service function across the continental European region, ensuring a high standard of service delivery that meets the needs of all A-Gas customers.
* Oversee order execution, respond to customer enquiries and feedback, and continuously drive service excellence.
* Collaborate with the Commercial team to develop understanding of customer requirements and contribute insights to sales forecasting and strategic planning.
* Maintain strong cross-functional alignment, particularly with Operations, to ensure a seamless customer experience and service consistency.


Experience, Knowledge and Qualifications

Essential

* Prior experience in Managing a Customer Services Function
* Leading and engaging a Team
* Excellent computer Skills (MS Office suite)
* Knowledge of SAP
* Experience of Saas (Salesforce)
* Systems and Process improvements
* Decision making through the influence of others
* Commercially Awareness
* Financial forecasting/modelling experience
* Teamwork and Collaboration
* Fluent in German and English

Desirable

* Experience in managing a multi-country Customer Services Function
* Further languages (Dutch, Italian)
#J-18808-Ljbffr

Bewerben
E-Mail Alert anlegen
Alert aktiviert
Speichern
Speichern
Ähnliches Angebot
Configuration manager (m/w/d)
Hamburg
Dekra Arbeit
Manager
Ähnliches Angebot
Cruise concept manager (all gender)
Hamburg
TUI Cruises GmbH
Manager
Ähnliches Angebot
Drg-manager (w/m/d) im medizincontrolling
Hamburg
Asklepios Klinik Altona
Manager
Mehr Stellenangebote
Ähnliche Angebote
Administration Jobs in Seevetal
Jobs Seevetal
Jobs Harburg (Kreis)
Jobs Niedersachsen
Home > Stellenangebote > Administration Jobs > Manager Jobs > Manager Jobs in Seevetal > European Head of Customer Services

Jobijoba

  • Job-Ratgeber
  • Bewertungen Unternehmen

Stellenangebote finden

  • Stellenangebote nach Jobtitel
  • Stellenangebote nach Berufsfeld
  • Stellenangebote nach Firma
  • Stellenangebote nach Ort
  • Stellenangebote nach Stichworten

Kontakt / Partner

  • Kontakt
  • Veröffentlichen Sie Ihre Angebote auf Jobijoba

Impressum - Allgemeine Geschäftsbedingungen - Datenschutzerklärung - Meine Cookies verwalten - Barrierefreiheit: Nicht konform

© 2025 Jobijoba - Alle Rechte vorbehalten

Bewerben
E-Mail Alert anlegen
Alert aktiviert
Speichern
Speichern