Join to apply for the Head of Operations / Deployment (m/w/d) role at Circus Group1 week ago Be among the first 25 applicantsJoin to apply for the Head of Operations / Deployment (m/w/d) role at Circus GroupOur MissionAt Circus (Xetra: CA1), headquartered in Munich with offices in Berlin and Hamburg, we are pioneering global developments in on-demand autonomous food production. From culinary creation to production and operations, everything is powered by seamlessly integrated robotics and transformative AI.Our MissionAt Circus (Xetra: CA1), headquartered in Munich with offices in Berlin and Hamburg, we are pioneering global developments in on-demand autonomous food production. From culinary creation to production and operations, everything is powered by seamlessly integrated robotics and transformative AI.Our foundation lies in groundbreaking advancements in robotics, driven by artificial intelligence — the long-missing link in realizing fully autonomous food automation. The time has come for a new status quo: just as autonomous vehicles are reshaping our cities and daily lives, we are redefining the entire experience of food.Our team brings together leading minds in Robotics, AI, Engineering, and Culinary, working closely with industry-leading partners to revolutionize how food is prepared, accessed, and experienced.Join us as we shape a future where the art of cooking meets the science of technology — and where food becomes something fundamentally new.About The RoleAs Head of Operations, you will develop and lead our operational strategy to successfully roll out our robotic kitchens across enterprise customer sites in Germany. You will coordinate location launches, manage pilot projects, and optimize processes – serving as the central interface between field operations, tech, and product.This role is hands-on and impact-driven. You’ll be working closely on-site with customers, leading your team, setting operational standards, and ensuring our technology scales reliably, smoothly, and with real-world impact.Your Daily BusinessDesign and implement a scalable, Germany-wide rollout strategy for new customer locations and pilot projectsCoordinate and support all aspects of logistics, setup, installation, and system activationIndependently manage pilot projects, including customer communication, feedback loops, and continuous improvementEstablish clear SOPs and develop key operational metrics (e.g. time-to-go-live, customer satisfaction, system performance)Ensure smooth handovers from implementation to daily operationsSolve operational issues on the ground and ensure high service quality during rollout and pilotingCollaborate closely with Product, Engineering, and Customer Success to translate requirements into actionable workflowsBuild, lead, and develop an agile, highly engaged field operations teamRepresent our company at customer locations – professional, solutions-oriented, and empatheticBase QualificationsStrong hands-on mindset and experience in dynamic, fast-paced operational roles (e.g. within Q-Commerce, Food service or grocery delivery / operations)Proven experience in opening and scaling customer locations, ideally in a scale-up, food tech, or tech-driven environmentExcellent communication and organizational skills in German (native or fluent)Structured and resilient – able to manage multiple projects and stakeholders in parallelConfident working at the interface between customers, technology, and internal teamsPassion for tech, new processes, and creating tangible impact with customersHigh willingness to travel across GermanyBased in Munich or open to relocating there in the near futureNative-level German and fluent English skillsPreferred QualificationsExperience in field training and customer onboardingHands-on involvement in hardware installation and site setup, ideally in foodservice or retail environmentsFamiliarity with service operations, including maintenance workflows and issue resolutionSolid understanding of compliance and safety protocols, especially within food services and structured on-site environmentsBackground in automation tech, or commercial kitchen systemsOur OfferCompetitive Compensation: Receive a competitive compensation package with offered stock options for full-time employees.Work-Life Balance: Enjoy regular team events, a hybrid work setup and unlimited vacation days, along with a corporate pension plan.Personal Development: €500 personal annual training budget, access to internal trainings, and strong growth opportunities in a fast-paced environment.Mobility: Benefit from a €50 monthly mobility or expense budget, a subsidized Dance Mobility Subscription for E-Bike/E-Moped or via JobRad.Well-Being: Access discounted Urban Sports Club membership and Wellhub for a wide variety of health and well-being offerings.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesRestaurantsReferrals increase your chances of interviewing at Circus Group by 2xSign in to set job alerts for “Head of Operations” roles.Head of Project Operations, Batteriespeicher (m/w/d)Senior Revenue Operations Manager (m/w/*) RemoteHead of Strategic Marketing & Operations (all genders)Senior People Operations Manager (m/w/d)Director and Head of EMEA Sales EnablementGreater Munich Metropolitan Area 2 weeks agoHead of the Data Management and Operations DivisionHead of Supply Chain & Logistics (m/f/d)Deputy Head of Production Support Operations (f/m/d)We’re unlocking community knowledge in a new way. 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